Loyalty Editor

WHO WE ARE

SB Nation is the largest independent sports media brand, consisting of SBNation.com, Secret Base, MMAFighting and more than 200 fan-centric team communities.

SB Nation is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

This role works across SB Nation’s communities to increase audience by creating stronger connections with loyal users. The Loyalty Editor divides their time between:

1. Increasing community engagement by embedding with SB Nation communities. The Loyalty Editor fosters active and consistent discussions (core to this is working with SB Nation talents to engage with our audiences directly.)
2. Communicating and evangelize broadly about repeatable best practices that work. 
3. Editing headlines, prompts and engage in comment sections to drive engagement
4. Analyzing and sharing loyalty metrics such as commenter growth, time on page, and repeat visits

WHAT YOU’LL DO

The Loyalty Editor drives engagement across SB Nation’s biggest communities by:

• Auditing and adding community engagement: Ensuring posts includes an engagement tactic.
• Identifying and aggregating comments that could be showcased on our sites and on social
• Identifying and developing prompts that drive engagement
• Identify and help us celebrate loyalty and community wins -- both internally and to users.
• Coaching writers on best practices and community insights
• Track the growth of our loyal audience, and surfacing these metrics to editorial stakeholders.

WHO YOU ARE

• You are an expert with headlines and shortform content like social teases
• You know how to nurture smart, effective conversations
• You are open to working with employees at all levels, including executive leadership
• You have strong written and verbal communication skills
• You’re able to manage multiple tracks of work at once, balancing both short-term and long-term projects simultaneously.
• Experience in turning Parse.ly, Chartbeat and/or Google Analytics data into actionable insights

Bonus points for: 

• Personal experience building community on social
• Understanding of SEM, SEO, social media, YouTube, and/or email marketing best practices 
• A passion for digital publishing; experience working in a fast-paced and fluid editorial environment

If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

WHERE YOU’LL WORK

This job is remote. 

WHY VOX MEDIA?WHAT WE OFFER

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefits here.

This role is a part of the Vox Media Union, represented by the Writers Guild of America, East

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep our diversity data public for the sake of accountability, transparency and communication. Learn more about our values here, and our approach to corporate citizenship here. 

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team ([email protected]).

WHAT COMES NEXT

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.com email addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud, here.