Loss Control Program Manager

Location: Remote

NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you’ll find NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

We’re looking for a talented, passionate Loss Control Program Manager to join our team. This is a highly visible and important position with the primary goal of building and then leading a scalable Loss Control/Accident Prevention Services program. You’ll initially be a team of one, managing external vendors and processes, with the mandate to build and scale a best-in-class program across states, lines of business, and carriers.

This is a unique opportunity to transform a compliance program into a strategic lever for profitability, customer safety, and operational excellence. If you are passionate about risk control, analytics, program design, and building from the ground up, we’d love to talk.

What You’ll Do

• Lead and Scale APS/Loss Control Program: Own program design, execution, and evolution for Loss Control (GL, PL) and APS (WC), expanding from our current state to all required jurisdictions and lines of business.
• Reporting & Analytics: Own reporting deliverables to State Insurance Departments, ensuring quality and timeliness.
• Close Compliance Gaps: Partner with Legal and Product teams to ensure we meet state-mandated APS/Loss Control requirements across all states.
• Vendor Strategy & Optimization: Evaluate current vendors, explore alternatives, and implement a more cost-effective, productive vendor strategy. Leverage vendor findings to provide meaningful safety recommendations and improve loss ratios.
• Develop Internal Tools & Resources: Build scalable internal resources and educational materials for insureds, enabling lower-cost interventions for lower-risk accounts.
• Data-Driven Program Triggers: Redefine criteria for when APS/Loss Control services are offered using policy data, claims insights, and industry benchmarks to maximize spend-to-impact efficiency.
• Cross-Functional Collaboration: Partner with internal stakeholders (Product, Engineering, Servicing, Legal) to operationalize program enhancements and reporting.

What We Need

• Experience: 5+ years experience in Loss Control and/or Accident Prevention Services at a commercial lines insurance carrier.
• Compliance Knowledge: Strong understanding of state APS/Loss Control requirements, safety regulations, and relevant standards (NFPA, OSHA, ICC/IBC).
• Strategic Thinking: Ability to build programs from the ground up, identify gaps, and implement scalable processes.
• Data-Driven Decision Making: Skilled at using data and analytics to optimize program triggers, vendor ROI, and risk reduction strategies.
• Collaboration Skills: Proven ability to work cross-functionally and influence stakeholders.
• Communication Skills: Clear communicator who can translate technical insights into actionable recommendations for business leaders and insureds.
• Technical Skills: Knowledge of Excel, SQL coding, and Tableau or equivalent required. 
• Preferred Credentials: CSP, ARM, CPCU, or similar professional designations.