Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.
We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.
Join us on our mission to shape the future of our industry.
We are seeking a forward-thinking Legal Technology Lead to drive the roadmap, implementation, and ongoing management of technology solutions across the legal department. This role will focus on leading legal tech initiatives, managing ticketing systems, building impactful analytics dashboards, and creating long-term technology roadmaps aligned with strategic business and legal goals. The ideal candidate combines technical acumen with strong legal operations experience and a passion for innovation.
HOW YOU'LL SPEND YOUR TIME HERE:
Technology Roadmapping & Strategy:
Develop and maintain the legal technology roadmap in partnership with legal leadership and cross-functional stakeholders.
Identify current pain points, future needs, and emerging technologies to inform short- and long-term legal tech planning.
Align the roadmap with department priorities, business initiatives, compliance requirements, and budget constraints.
Regularly present roadmap progress, milestones, and updates to legal and executive leadership.
Ticket and System Support:
Manage and optimize the legal tech ticketing system, ensuring efficient triage, assignment, and resolution of incoming legal support requests.
Define and enforce SLAs, categorize ticket trends, and produce metrics on volume, response time, and resolution rate.
Maintain user-facing knowledge bases and self-service documentation.
Technology Implementation & Optimization:
Lead end-to-end lifecycle of legal technology projects including system selection, design, configuration, testing, launch, and adoption.
Translate business requirements into functional specifications and collaborate with IT and vendors on solution delivery.
Implement systems for contract lifecycle management (CLM), matter management, e-billing, knowledge management, and compliance as needed.
Foster user engagement through training, change management, and continuous feedback loops.
Data Analytics & Reporting:
Design and deliver reports and dashboards that measure legal performance metrics and operational KPIs.
Analyze ticketing data, contract cycle times, matter trends, and system utilization to inform optimization efforts.
Maintain high standards of data accuracy and support ongoing data governance initiatives.
Cross-Functional Collaboration:
Act as a bridge between Legal and IT to ensure legal tech goals align with company-wide systems and strategies.
Participate in vendor management, contract negotiations, and RFPs related to legal technology.
Monitor industry trends, benchmarks, and best practices to maintain a cutting-edge legal tech environment.
WE'D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:
Bachelor’s degree in Information Systems, Legal Studies, Business Administration, or related field (JD, MBA, or legal operations certification a plus).
5+ years of experience in legal operations, legal tech implementation, or IT program management within a corporate legal department or law firm.
Demonstrated experience building and executing technology roadmaps.
Familiarity with legal technologies (e.g., Ironclad, MyLegal, Brightflag, Navex, E-discovery tool)
Proficient in analytics platforms (e.g., Power BI, Tableau, Excel) and automation tools (e.g., Zapier, Power Automate).
Strong project management skills with the ability to manage competing priorities across multiple workstreams.
Excellent interpersonal and communication skills with a track record of collaborating across technical and non-technical teams.
Preferred Skills:
PMP, CSM, or other project management certification.
CLOC or ACC Legal Operations experience.
Experience in systems integration, data migration, and API-driven workflows.
Exposure to risk, compliance, or privacy tools supporting the legal function.
Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate’s skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.
Pay Range :
The compensation noted above is based on an annualized hourly rate assuming normal full-time employment.
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Equal Employment Opportunity Employer (EEOE)
Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or [email protected] for assistance.
In-Office Expectations
Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.
Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.
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