Leader - AI Strategy and Adoption

GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. We are also a family-friendly company and an Equal Opportunity Employer passionate about building a creative, growth-oriented, and progressive work environment. We are dedicated to empowering our diverse team of employees to drive exceptional business results for our clients. As a Certified B Corporation, we are also committed to considering the impact of our decisions on our employees, customers, suppliers, community, and environment. Join us in powering the missions of our team and our clients while making a difference in our communities. We encourage candidates to review our website to learn more about our values and company culture.

About the Position: 

The AI Strategy & Adoption Leader will lead the design, rollout, and ongoing success of GadellNet’s AI transformation program, starting with the 90-Day AI Adoption initiative. In the initial phase, this leader will be hands-on in delivering consulting and advisory services to clients - guiding them through AI strategy, implementation, and change management. As the program scales, the focus will shift toward empowering client teams, optimizing operational processes, and fostering a culture of innovation and continuous improvement. The role is ideal for a strategic, hands-on leader with experience in digital transformation, change management, and practical AI implementation: preferably in SMB, mid-market and non-profit sectors. This position reports to the Chief Experience Officer.

This leader will be the linchpin for transforming our clients’ approach to AI, making it practical, measurable, and sustainable. The right candidate will empower teams, deliver real business outcomes, and position the company as an industry leader in AI-enabled modern work.

Key Responsibilities: 

Consulting & Advisory Delivery: 

• Directly deliver consulting and advisory services to clients during the launch and early phases of AI adoption programs, including needs assessment, strategy development, and hands-on guidance. 

• Serve as the primary advisor for clients, ensuring tailored solutions and measurable business outcomes. 

• Transition delivery responsibilities to internal champions and consulting teams as adoption matures and scales. 

• Work closely with GadellNet’s technical experts and consulting teams to support the AI readiness and cybersecurity parts of client projects. 

• Support the CXO and Sales Directors in co-selling efforts to close new business.  

Strategic Leadership: 

• Develop and execute the client’s AI adoption roadmap, starting with the 90-Day program. 

• Align AI initiatives with business goals, operational efficiency, and ROI targets. 

• Serve as the external and internal champion for AI, driving cross-functional collaboration and change management. 

Program Delivery: 

• Oversee all phases of the 90-Day AI Adoption Program: delivery, training, tool development, and scaling. 

• Ensure clients receive hands-on training and build AI-powered workflows that scale. 

• Track and report on program outcomes, including time saved, process improvements, and adoption metrics. 

Operational Excellence: 

• Identify and prioritize high-impact use cases for AI in small businesses and non-profits. 

• Implement best practices for data readiness, security, and compliance. 

• Lead pilot projects, measure baseline metrics, and deliver evidence-based recommendations for scaling. 

Team Enablement & Change Management: 

• Recruit, train, and mentor internal “AI Champions” to sustain adoption and drive innovation. 

• Design and deliver ongoing education programs to build AI fluency across our client base including speaking at industry events. 

• Foster a culture of experimentation, ethical AI use, and continuous improvement. 

Stakeholder Engagement:

• Communicate program goals, wins, and lessons learned to executives and staff. 

• Collaborate with IT, operations, and compliance teams to ensure successful integration of AI tools. 

• Engage with external partners, vendors, and industry groups to stay ahead of AI trends in SMBS and non-profits. 

Qualifications:

• 8+ years’ experience in digital transformation, program management, or operational leadership (SMB, non-profit and mid-market) 

• Proven track record delivering technology adoption programs with measurable business impact. 

• Strong understanding of AI tools (e.g., Microsoft Copilot, Power Automate, automation platforms) and data-driven process improvement. 

• Experience leading change management and cross-functional teams. 

• Excellent communication, stakeholder management, and executive reporting skills. 

• Bachelor’s degree in Business, Computer Science, Data Science, or related field. 

• Familiarity with compliance, data governance, and security best practices. 

Values:

GadellNet serves businesses in multiple markets with outsourced technical expertise. We are poised for continued growth and looking for team players excited to power missions through technology. At GadellNet, our core values guide our decision-making processes, the overall empowerment of our employees, and the assignment of responsibility within our teams. Our team members support the values and goals of GadellNet, which fosters a one-of-a-kind service experience for our clients and establishes a culture that attracts and retains the top talent available in our markets.

At GadellNet, we live and celebrate our three core values:

• Make an Impact
• 100% Responsibility 0% Excuses
• Grow or Die

Benefits:  

GadellNet also offers the following benefits:  

• Health, vision, and dental insurance.
• Paid time off, including parental leave and volunteer time. 
• Flexible work environment.
• Access to mental health services.
• Employee matching donation program.
• 401k and employer matching.

Eligibility to work in the US: GadellNet does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States. 

If this role sounds like the right fit for you, we’d love to hear from you. Even if you don’t meet every qualification, we encourage you to apply - you might be exactly what we need! 

 #IND