Head UX Designer (Remote, Global)

About the Role

We're looking for a Lead UX Designer to own the user experience across Teramind's platform. This is a senior individual contributor role - not a management position. You'll be the UX craft leader on the team: setting the bar for quality, coaching existing designers, and driving design direction across our most complex problem spaces.

You'll join our Product team alongside other designers, working closely with product management and engineering. While you won't manage people directly, you'll be expected to elevate the team through design critiques, mentorship, and establishing best practices that raise the overall UX craft across the group.

What You'll Do

• Own the UX strategy across a platform serving 10,000+ organizations - designing workflows that serve distinct personas with different goals, from security investigation to productivity analysis to AI Governance

• Coach and elevate fellow designers through structured critiques, pairing sessions, and shared frameworks - raising the quality and consistency of UX output without formal management authority

• Translate complex, data-dense problem spaces into clear, actionable interfaces that help users move from signal to decision with confidence

• Design end-to-end workflows grounded in real user needs - mapping the jobs to be done, defining interaction models, and reducing friction across multi-step processes

• Build and evolve reusable UI components and interaction patterns for our design system, ensuring coherence across a broad platform with deep configurability

• Run usability testing, discovery interviews, and internal dogfooding to validate design decisions and surface insights that shape the product roadmap

• Partner with product managers and engineers to identify where UX improvements can lower cognitive load, reduce time-to-insight, and eliminate unnecessary complexity

• Work closely with Engineering to ensure that user experience principles are being considered in all aspects of the product

What You Bring

• 10+ years of UX design experience, ideally with 3+ years designing for security, data-intensive, or technical B2B platforms

• A true passion for exceptional user experiences, with a sharp eye for detail - from high level interaction flows down to micro-interactions, visual polish and edge cases 

• A strong portfolio showing how you've turned complex, data-heavy workflows into streamlined, intuitive experiences - bonus if your work has served expert users in cybersecurity, analytics, or enterprise SaaS

• Experience mentoring or coaching other designers - you know how to give actionable feedback, facilitate productive critiques, and help less experienced designers grow their craft

• Demonstrated experience using AI tools (Copilot, Claude, Midjourney, or similar) as part of your daily design workflow - for ideation, prototyping, research synthesis, or production. You don't just design for AI - you design with it

• Familiarity with the UX challenges of investigation tools, dashboards, rule/policy configuration, or workflow builders - environments where information density, speed, and decision confidence all matter

• Fluency in Figma and prototyping tools - you build interactive prototypes quickly and iterate based on real feedback

• Strength in systems thinking, information architecture, and component-based design - you can maintain UX coherence across a platform with multiple personas and deep configurability

• Strong communication skills - you present clearly to both technical and non-technical stakeholders, handle trade-offs with confidence, and articulate the rationale behind your design decisions