Lead Solutions Architect AMER

HubSpot is on a mission to become the #1 Smart CRM for scaling companies. As our platform and the AI landscape rapidly evolve, we are seeking a transformative Lead Solutions Architect to define the technical standards and architectural best practices that will guide an entire function or geo-region of customers. This role is a key strategic position, directly impacting the success of our most business-critical, complex customers and ensuring the long-term integrity of their technical investment in HubSpot.

Come join one of the most innovative teams at HubSpot. You will act as a principal technical thought leader, blending deep cross-domain expertise with high-level strategic business consultation. You will move beyond individual solution design to define the architectural methodology for an entire group, helping customers build long-term, scalable technical roadmaps that drive deep, organization-wide platform adoption and significant, measurable business transformation. You will serve as the highest technical escalation point and strategic advisor for Solutions Partners on the most complex, mission-critical product use cases.

In this role, you'll get to:

• Define the architectural standards and serve as a principal technical thought leader, translating future-state, organizational business needs into cross-functional, scalable solutions on the HubSpot platform and its ecosystem.
• Lead the strategic direction for large-scale enterprise integration and consolidation programs, proactively identifying and creating opportunities to unify the platform and drive massive, sustainable operational efficiencies across the customer's organization.
• Define, develop, and own the long-term technical roadmap methodology for an entire customer segment or function, influencing internal and external C-suite stakeholders to invest in multi-year strategies that drive strategic value and organizational transformation.
• Lead and oversee solution design for our most strategic, multi-pillar engagements, establishing the best practices and architectural guardrails for internal teams and the Solutions Partner ecosystem on advanced CRM features, APIs, and complex custom solutions.
• Act as the definitive technical authority on critical, high-risk customer and partner-led projects, addressing unprecedented product-stretching use cases and defining the strategy for technical risk mitigation to ensure successful, high-value outcomes.
• Drive organizational-level innovation by continuously evaluating emerging technologies and AI advancements, defining how HubSpot will incorporate them, and leading the organizational strategy for customer adoption of HubSpot's AI products.
• Conceptualize and deliver high-impact, C-suite level vision presentations on AI-powered transformation, effectively selling the strategic "why" and "how" of HubSpot's AI products.
• Drive cross-functional objectives independently by collaborating with Product and Engineering leadership, providing strategic feedback from the market to directly influence the long-term vision of the HubSpot platform.

We are looking for people who:

• Experience: 6+ years in solution architecture, enterprise consulting, or a similar technical leadership role within global SaaS. An exceptional track record of designing, selling, and overseeing the delivery of transformative, multi-platform technical architectures for complex global organizations.
• Technical Problem Solving and Solutioning (Thought Leadership): Deep expertise in analyzing organizational-level ambiguity and defining clear, scalable, and resilient technical strategies.
• Fluency in system integration best practices, API governance, and defining enterprise-grade architectural design patterns.
• Ability to define the architectural patterns for AI-based solutions through orchestration, automation, and complex AI-first development techniques.
• Business Acumen & Value Realization (Strategic): Deep cross-functional expertise in connecting technology strategy to fundamental business model outcomes.
• Expertise in defining and evangelizing the long-term organizational ROI of technical strategies to a diverse set of executive stakeholders.
• Holistic Systems Thinking (Defining): Thought leadership in how large-scale systems and organizational processes interconnect across multiple business domains.
• Accountability for orchestrating end-to-end architectures that address broad, strategic business processes and integrate multiple, mission-critical platforms.
• Executive Communication & Influence (Principal): Exemplary communication skills, with experience leading complex, high-stakes organizational change, driving alignment between conflicting executive stakeholders, and setting a clear technical vision.
• Innovation & Leadership (Transformational): Defines strategic direction and leads major changes across the organization, transforming complexity into clarity.
• Defines the strategic application of AI and emerging technologies to drive innovation and coaches organizational leadership through large-scale digital transformation.

We have several roles open at different levels within this team. During the process, if we believe your experience may align more closely with another level, we’ll discuss this with you and outline potential next steps.