Lead Software Engineer - Machine Learning Operations Virtual Agent Assist

Job Description
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Machine Learning and Intelligence Operations Virtual Agent Assist team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology product in a secure, stable, and scalable way. As a core technical contributor, you are responsible for developing critical technology solutions across multiple technical areas in support of the firm's business objectives.
Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years of building full stack web applications
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s) such as Java and Python
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Experience in building enterprise applications with high availability and performance using Spring, ORM, Kafka, Elastic Search, Distributed Cache.
• Hand on experience in UI Frameworks like React
• Proficiency in SQL and Database development.
• Experience managing technologists, building large enterprise applications beyond exposing REST endpoints on database and cloud native applications based on 12 factor methodology.

Preferred qualifications, capabilities, and skills

• 12 - 15 years of experience building applications using SpringBoot and associated Java technologies
• 3+ years of experience building Single Page Web Applications using reactJS and micro-frontend technologies
• 3+ years of strong AWS experience. Use of ECS, Kafka, S3, DynamoDB, RDS, Elasticcache. Deep knowledge of creating infrastructure using Terraform. Building and deploying docker containers.
• 3+ years guiding junior developers, performing code reviews and resolving technical issues
• Knowledge of GenAI and Agentic AI technologies
• Spending majority of time with hands-on coding

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.