Responsible for overseeing project delivery, managing profit and loss, and ensuring customer satisfaction for electrification projects. Duties include leading project teams, tracking milestones, and maintaining financial accountability.
Job Description SummaryThe Customer Project Manager is responsible for overseeing project delivery, managing profit and loss, and ensuring customer satisfaction by effectively coordinating project-related activities and resources. This role involves planning and executing project operations with autonomy, while adhering to established policies and reviewing end results to ensure alignment with organizational goals.Job Description#LI-Remote - This is a remote position
Roles and Responsibilities
As a Customer Project Manager, your responsibilities will include:
- Leading multiple large-scale electrification projects across all phases, from order entry through installation and commissioning.
- Planning, coordinating, and executing engineering, procurement, manufacturing, and site activities across GE Vernova and subcontracted resources, ensuring contractual scope, cost, quality, and schedule requirements are met.
- Serving as the main customer point of contact, providing clear communication, building trust, and proactively managing expectations.
- Driving cross-functional project teams with strong leadership, accountability, and collaboration.
- Identifying, managing, and controlling day-to-day operational aspects of projects, adapting to evolving customer and business needs.
- Tracking and reporting project milestones to ensure visibility, predictability, and alignment with business metrics, including revenue forecasting.
- Being accountable for project financials: revenue, contribution margin, cash collection, and adherence to regional business targets.
- Conducting and facilitating project reviews, financial reviews, and regular progress updates with internal and external stakeholders.
- Preparing and delivering project communications such as kick-off meetings, status reports, risk and opportunity assessments, and closure documentation.
- Proactively identifying, escalating, and resolving project risks or issues that may impact customer satisfaction, compliance, or business results.
Requirements
- Bachelor’s degree in Business, Engineering, or related field from an accredited university or college.
- Minimum of 5 years of experience as a Project Manager in electrification projects.
- Demonstrated ability to interact and communicate effectively with customers and internal stakeholders.
- Ability and willingness to travel up to 25% of the time.
- U.S. Citizenship or ability to obtain U.S. Secret Clearance.
Desired Characteristics
- Experience with SAP or similar ERP systems.
- PMP certification (or equivalent).
- Background in customer-facing service delivery or project management roles.
- Previous experience in the Marine Industry
- Technical knowledge of power conversion systems, including controls/automation, variable frequency drives, and power systems.
- Strong decision-making skills, with the ability to prioritize workload and follow through on commitments.
- Excellent communication skills (verbal, written, and presentation), with the ability to craft clear messages and engage senior executives.
- Strong interpersonal skills with a proven ability to lead diverse, cross-functional teams.
This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Additional InformationGE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
Top Skills
Erp Systems
SAP
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