Lead Product Manager, Digital Renewal

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 Humana's Consumer Digital organization is looking for a Lead Product Manager to lead a product team focused on delivering a new Plan Renewal experience that is intuitive, personalized, and member-centric. You will oversee the full product lifecycle—from discovery to delivery to optimization—working with engineering, design, analytics, and business partners. You will understand customer needs, create clear requirements, drive sprint execution, and measure the impact of product enhancements.

Key Responsibilities

Product Ownership & Execution

• Oversee the roadmap and backlog for one product team

• Translate customer insights and needs into clear user stories and acceptance criteria

• Lead day-to-day delivery through Agile ceremonies

Discovery & Customer Insights

• Collaborate with the cross-functional product team to conduct user research, data analysis, usability testing, and competitive review

• Use insights to identify pain points and opportunities within the renewal experience

Delivery & Measurement

• Partner with engineering and design to deliver high-quality features

• Develop success metrics, run A/B experiments, and analyze performance

• Optimize customer experience for improved renewal and customer satisfaction

Cross-Functional Collaboration

• Work with marketing, sales and the Insurance Differentiation team

• Support go-to-market planning and customer communication for feature releases

Use your skills to make an impact
 

Required Qualifications

• 3–7 years of product management experience building digital experiences

• Experience writing requirements, partnering with engineers, and shipping customer-facing products

• Working knowledge of data analysis, experimentation, and customer journey design

• Experience communicating complex technical concepts to a variety of audiences

• Experience in ecommerce, onboarding, subscription, or renewal journeys

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$126,300 - $173,700 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 05-06-2026
About us
 About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.