Lead Product Designer

What you'll do as a Lead Product Designer at Proof:

• Own the end-to-end design for features in Proof’s business products, which benefit self-serve customers and promote their activation in our products, as well as large, established enterprise customers with complex workflows and use cases.
• Wireframe, design, and prototype significant features in Figma that address needs of large customers, identity verification agents, and consumers with a variety of workflows and use cases. Iterate quickly to generate ideas, achieve a high level of quality and consistency, and work within our design system while pushing our visual design language forward. Design accessible, responsive experiences.
• Lead cross-functional discussions with product managers, engineers, and stakeholders to help clarify goals, define the problem you’re solving, and brainstorm solutions with team members. Partner with PMs and engineers to align on scope and ensure high quality launches. Delegate to and collaborate with other designers to see your vision through to a positive end result.
• Design compelling north star visions that the team can align to, and that can actively influence prioritization of investments in biannual roadmap planning.  
• Address users’ pain points while balancing business goals. Lead UX research and customer calls to better define the user journey. Collaborate with our Principal UX Researcher to drive forward strategic research. Leverage UX tools like FullStory, Pendo, and Lyssna to form hypotheses, analyze user interactions, and measure success.
• Contribute to, and lead, UX-specific initiatives in partnership with other designers and UX engineering. Build and help maintain components in our shared component library. Identify UI improvements and partner with UX engineering to bring them to fruition. Keep up with design best practices and make recommendations for evolving our visual design.
• Partner with go-to-market teams to bring critical customer- and prospect-facing assets to life, such as product prototypes, workflow diagrams, and marketing-friendly product mockups.
• Set a strong example for the rest of the design team in your design process. Showcase what being a lead product designer means through your sketches, file organization, research, presentations, and more. Collaborate with other UX team members by providing feedback in weekly design critiques, delegating tasks on cross-team projects, and sharing your expertise. Bring new tools, best practices, and processes to the design team in order to make everyone more effective.

What we're looking for:

• You are highly skilled in product design. At Proof, our product designers are responsible for full-stack designing, from initial discovery to concept ideation to final visual designs. You express your thinking at varying levels of fidelity – from hand sketches to high fidelity mockups. You use prototyping as a tool for concept testing and vision-setting.
• You have strong experience in designing complex B2B products. You’ve designed for a multi-sided marketplace or multiple user types in a single ecosystem, and have experience building 0 → 1 products. You are able to balance the UX complexities of large sets of information and multi-step flows with beautiful, intuitive UI design. You’ve tackled enough complex interaction design problems before that you are able to hit the ground running on new projects.
• You are comfortable pivoting quickly if business needs change or if new information is presented. You can balance different user needs and business priorities, and you can pull together concepts and iterate on designs based on feedback or changing scope. You are comfortable context switching and working across problem areas. You can prioritize your work strategically, balancing long- and short-term projects simultaneously and working with multiple engineers, PMs, and stakeholders. 
• You understand the importance of accessibility in your designs. It’s part of your design process to make sure that your designs are accessible, and to make sure all designs that are shipped are accessible. You set a good example for the rest of the team when it comes to accessible designs.
• You have experience contributing to a design system and working within the guidance of a design system. You’ve built reusable components in Figma that have been used by your teammates, and you have an interest in this area of design.
• You bring the team along with strong storytelling skills. You can motivate an audience with your vision and assure stakeholders of your design choices based on best practices and research.

Core UX tools we use:

• Figma - Designing and prototyping. This is our most important day-to-day tool.
• Figjam - Wireframing, whiteboard, brainstorming 
• FullStory - User empathy building and discovering user pain points 
• Pendo - Communicating in-product with our users. Testing flows, getting feedback, promoting new features, etc. 

Our core values:

• Pave the Way: When obstacles arise, we break through barriers with passion and perseverance. We lead with creativity and forward-thinking. We aim to set new standards and shape the future in a repeatable, scalable way so the path to success is easier for our team to follow.
• Own It: We embrace the responsibility that comes with supporting life's most important transactions. When a problem arises we relentlessly pursue the solution with a 'Yes before no' attitude. Because every problem and every transaction is treated like it's our own.
• Act with Integrity: We are in the business of building trust and it is at the core of everything we do. We are honest and transparent with our customers, each other and ourselves. If we make a mistake, we own up to it right away and do what it takes to make it right. Our dedication to security and compliance is key to earning trust, fighting fraud and ultimately, our success.
• Play to Win: We believe excellence is about always striving to be better so when we get it wrong, we iterate, we learn and we grow. We know we can only go so far alone, we're better together and collectively, we win!

Some of our great benefits:

• Medical, dental, and vision benefits
• Life insurance, long and short-term disability coverage
• 401k Plan with a 4% match, beginning on your hire date
• Unlimited Sick and Vacation time
• 14 paid company holidays
• 2 company Chillax weeks (Summer & Winter)
• 12 weeks of paid parental leave
• 4 week sabbatical after 5 years of continuous full time employment
• Health Reimbursement Arrangements for fertility and gender affirmation
• Lunch on Proof through Grubhub credit
• Monthly work from home stipend
• Professional development credit
• Monthly reimbursement for Wellness
• And more!