Our Global Platform Engineering Solutions team builds custom integration solutions with our clients and automates the build of the main Kraken Customer application.
As the Lead, you will manage people across the US and EU, as well as coordinate with your APAC counterpart, delivery management, and global Platform leadership to ensure a smooth process for just-in-time Kraken app delivery, champion automation, and solve unique client requirements to ensure networking, regulatory, data safety, and other needs are met.
What You'll Do:
Work closely with the APAC Solutions lead, Director, Heads of Platform Engineering and Client Engineering to define strategic objectives and team direction
Manage team priorities and ensure initiatives are completed within deadlines
Work with Client Engineering and pre-Sales teams to support client use cases and integrations, with a continuous improvement workstream to streamline and automate app builds
Provide production support for highly-available, large-scale internet-facing distributed systems
Line manage 7-10 Platform Engineers in Solutions team across the US and EU, and co-manage the global, follow-the-sun team and pipeline to support new client infrastructure builds
Set clear performance expectations and regularly review individual and team performance, offering actionable insights and constructive feedback to support and grow team members
Lead a strong team culture with open communication, trust, and inclusive team environment
Participate in Platform Engineering leadership and org-wide efforts as well as setting high standards for team health, code hygiene, and ways of working
Deliver technical improvements such as small features and bug fixes
Support team delivery through code reviews, technology research and architectural guidance
Build platform tooling and automation primarily in Python and Django
CI/CD pipelines in CircleCI; GitOps workflows using ArgoCD
Kubernetes-based environments - we use Amazon EKS
Terraform for IaC
Technical Leadership
People Management
Technical Delivery
Technologies We Use
What You'll Have:
Excellent communication skills, with a focus on doing this asynchronously across multiple timezones and countries
Demonstrable impact working effectively with developers, product managers and other business stakeholders to understand and deliver impactful projects or improve KPIs
Record of successfully and consistently delivering critical path projects, on time and at scale
Meticulous organisation and planning skills
Experience of mentoring and coaching highly-autonomous teams
Proficiency with AWS. We use a lot of different AWS services and including Amazon EKS in production
Knowledge of Platform Engineering best-practices, including security, CI/CD tooling and methodologies
What Will Help:
Experience working on SaaS platforms, including engaging product teams to ensure up-skilling and knowledge sharing across teams
Proactive, problem-solving orientation with an interest in continual improvement
Prior experience in globally distributed teams
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