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JPMorganChase

Lead AI Engineer for Sales Assistant Platform Technology - Lead Software Engineer

Posted An Hour Ago
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Hybrid
Jersey City, NJ
Senior level
Hybrid
Jersey City, NJ
Senior level
Lead development of a production-grade AI platform for federated agentic workflows and sales assistants. Design, prototype, and deploy multi-step LLM agents with orchestration, routing, memory, retrieval, evaluation, and observability capabilities. Evaluate emerging AI techniques, improve quality through feedback loops and error analysis, establish safe deployment standards, and partner with product, engineering, quant research, vendors, and startups. The role requires hands-on Python development, AWS experience, and expertise in LLM agents, RAG, tool use, prompting, and evaluations.
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Lead Software Engineer at JPMorganChase within the Sales Assistant Technology Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. 

You'll be part of the team to drive, own and build key components of Markets Sales AI Platform to on-board agentic workflows into our system in a federated way, turning frontier GenAI capabilities into reliable, high-leverage agentic systems that transform how we respond to inbound client requests. This is a hands-on role for someone who thrives on ambiguity, ships quickly, and is energized by hard technical challenges.

Job responsibilities

  • Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems
  • Drive/Build/Own agentic platform with UI, orchestration, routing, memory, training ground and evaluations frameworks end-to-end: design, prototype, and productionize multi-step LLM agents that retrieve context and generate accurate, well-structured responses
  • Drive applied AI by evaluating emerging techniques (tool use, planning, retrieval, evaluation frameworks, fine-tuning, prompt optimization) and integrating the best into production
  • Improve quality systematically via evals, error analysis, and feedback loops that convert subjective issues into measurable fixes
  • Partner cross-functionally with quant research,  product, and engineering to understand their agents and provide solutions on-board on to our platform in a federated way.
  • Build and maintain production-grade code and systems that are observable, robust, and scalable
  • Contribute to technical direction and standards for agent design, evaluation, and safe deployment
  • Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
  • Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture

     

    Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and 5+ years applied experience

  • Degree in Computer Science, Data Science, Machine Learning or related field or related experience
  • Strong coding skills (Python) and comfort owning production code
  • Hands-on experience in AWS, ECS, Bedrock.
  • Agentic development tool kit example Google ADK must have
  • Familiarity with evaluation frameworks, LLM observability, or fine-tuning open-weight models
  • Hands-on experience building with LLMs (agent frameworks, tool use, RAG, prompt engineering, evals)
  • Strong understanding of modern GenAI capabilities, failure modes, and practical mitigation strategies
  • Strong ownership and drive mindset with a focus on improving what’s broken with clear design principles
  • Experience working in a fast pace environment

Preferred qualifications, capabilities, and skills

  • OpenSearch, Vector dbs and Postgres nice to have
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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