LATAM General Manager

Location: Remote

Travel: Frequent travel across Latin America

Languages: Fluent Spanish & English

Kira is transforming how people learn by using AI to empower teachers to deliver personalized learning at scale. We’re backed by top investors and driven by a team that is deeply passionate about using technology to change education.

Kira is seeking a LATAM General Manager to lead large-scale implementations of our AI-powered education platform in LATAM. This role will serve as the senior operational and customer success leader for major LATAM deployments, coordinating across government partners, local organizations, and internal Kira teams.

Program & Rollout Leadership

• Lead multi-phase deployments impacting thousands of students and teachers

• Manage workback plans, readiness checklists, and execution timelines

• Oversee curriculum ingestion, integrations, training, and go-live activities

Customer Success & Partner Management

• Act as the primary partner to ministries of education, large school systems, and internal Kira teams

• Drive platform adoption, teacher preparedness, and student impact metrics

• Own all facets of our program in LATAM - from facilitating executive check-ins to support issue resolution

Cross-Functional Coordination

• Align with Kira’s Product, Engineering, Sales, and Teacher Success teams on requirements

• Support LMS integrations, SSO/APIs, dashboards, localization, and reporting

• Ensure readiness of AI tools, content alignment, and analytics structures

Regional Team Leadership

• Build and manage a LATAM implementation and customer success team

• Establish operational rhythms, escalations, and performance KPIs

• Support expansion into additional LATAM markets

• Fluent Spanish and English

• 7+ years in Customer Success, Program Management, or EdTech/SaaS deployment

• Experience leading teams and delivering complex implementations

• Comfortable working with technical, executive, and government stakeholders

• Ability to travel frequently to LATAM

• Experience working with LATAM education systems or public-sector partners

• Familiarity with LMS platforms, APIs, dashboards, and teacher training programs

Kira will make a conditional job offer in line with local, state and federal laws, and a subsequent criminal, education, and employment history background check will then be issued.

At Kira, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Kira believes that diversity and inclusion among our employees are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Selection for employment is decided on the basis of qualifications, merit, and business need.