Key Account Manager

As a Key Account Manager for Traffic Solutions, you will be responsible for building and maintaining relationships with the customer, understanding their needs, and providing tailored solutions to drive sales and revenue growth. This role requires a strong background in sales, excellent communication skills, and a deep understanding of the traffic marking industry. You will be responsible for the TX, AZ, CO, IL and WI territories and report to the Key Account Director who is located at the Traffic Solutions Greensboro, NC office.  

***This is a remote role with travel as necessary, the ideal candidate will reside within the TX,AZ,CO, IL or WI territory region.

Key Responsibilities:    

•    Develop a deep understanding of the customer business, objectives, and challenges to proactively identify opportunities for collaboration and value creation.

•    Lead and conduct regular meetings, check-ins, and site visits with key decision makers, as well as with the operations, purchasing, and technical teams, to ensure customer satisfaction, address concerns, and identify areas for improvement.

•    Provide key customer product forecasts to supplier internal Demand Plan requirements

•    Establish a systematic process for collecting and sharing customer feedback with the Key Account Director and Director of Sales.
•    Achieve sales targets, regularly reviewing progress and adjusting strategies as needed to meet or exceed revenue goals.

•    Measure in a monthly, quarterly, and annual basis, the customer size (pavement markings materials), identify the different suppliers share and % of participation.

•    Keep abreast of changes in regulations, policies, and market conditions that may impact our business or customers.

•    Work closely with the Product Management, Pricing and Communication Team to develop materials and add value added services that differentiate our company and strengthen our position in the marketplace.

•    Actively participate in demand forecasting activities to ensure accurate predictions of customer demand for products. This involves analyzing historical sales data, market trends, customer behavior, and other relevant factors to forecast future demand patterns.

Requirements:

•    Bachelor's degree in business, marketing, or a related field (or equivalent work experience).

•    Proven track record in B2B sales, managing large accounts, preferably within the Traffic Solutions Industry.

•    Strong interpersonal skills and ability to build rapport with customers 

•    Ability to understand technical product information and translate it into customer benefits.