Key Account Manager, Mid Atlantic

THE COMPANY:

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

Must live in major market in the Mid Atlantic or Florida

ROLE AND RESPONSIBILITIES:

The Key Account Manager will report directly for the Senior Director of Strategic Accounts, as well as collaborating with cross-functional teams. This is an exciting opportunity to develop and implement business strategies that align with retail chains located in the Eastern portion of the US. The Key Account Manager will be successful by utilizing several different skill sets, including the ability to manage chain customers, develop fact-based category leadership programming, as well as communicating across several internal and external stakeholder groups to drive sales execution in the marketplace. The Key Account Manager will be working to develop and execute agreements and contracts, with plenty of autonomy and support to really thrive.

KEY RESPONSIBILITIES:

• Directly manage the day to day retail relationship, promotional sell in, special projects, contract negotiation and distribution channel relationship in key account workload
• Work across internal departments to resolve any and all customer issues
• Collaborate with the Trade Marketing and Category Leadership team to develop custom Chain Retail Programming to drive rate of sale and incremental product placement within these retail chains
• Develop and deliver successful retail programming partnerships that maximize ROI sales budget management in mind
• Effectively communicate with internal departments & retail customers to develop & execute sales strategies
• Work with internal departments to renew Retail Partner contracts 
• Routine management of sales execution and compliance of agreements/contracts with retail chain accounts
• Previous experience working remotely and ability to travel 60%

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• Key Account Sales experience, preferably in the consumer products industry
• Proven sales leadership ability with advanced business development skills
• Excellent verbal/written communication skills. In addition to Region VP and Directors, communication to internal and external sales teams is critical to success in this role
• Analytical working knowledge using IRI and Nielsen to provide retail customers with fact-based category insights to elevate sales leadership position
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint)
• Highly self-motivated, results oriented, and ability to drive category leadership sales execution
• Strong internal and external customer orientation with the ability to succeed in a team environment
• Highly adaptable and inherently motivated to develop a portfolio growth strategy within the industry
• Proven track record of successful management in c-store channel with multi state operating retailers
• Industry experience in Tobacco or Vaping categories
• Sales and/or Trade Marketing Management experience
• Understanding the Juul customer and vapor industry

EDUCATION:

• Bachelor's Degree in Business or related field

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
• 401(k) plan with company matching
• Plus biannual discretionary performance bonuses

#LI-Remote