The Key Account Director drives growth by acquiring new customers, managing sales strategies, and coordinating complex customer relationships effectively.
Position Summary:
The Key Account Director of the New Logo Sales subfamily of the Sales job family is responsible for driving bookings growth for the organization, and the maintenance of the infrastructure necessary to achieve this goal. The New Logo Sales Family is responsible for driving booking growth through the acquisition of new customers. The Key Account Director will prospect to non-MeridianLink customers (New Logo) using company-provided tools and processes to develop interest and close opportunities. The role will build a pipeline of qualified sales opportunities over time so that pipeline = 3 to 4 X the assigned quota. The role will manage opportunities through the defined pipeline stages to Closed WON.
Expected Duties:
-Responsible for booking revenue against defined quotas.
-Expected to coordinate and manage complex customer RFPs.
-Responsible for implementing territory development strategies and tactics to develop accounts, partner relationships, and expand association relationships within a predefined geographic area.
-Will work directly with prospect executives and buying committees, including 3rd party consultants and partners.
-Act as the subject matter expert on the effective evaluation/selection process, providing guidance to buyers, and assembling the necessary internal partners to support technical, security, functional, and deployment conversations.
-Expected to work with cross-functional partners to further the collective ML goals.
Qualifications: Knowledge, Skills, and Abilities
-The role will have work that includes new, highly complex, or highly impactful to the business. The individual should have complete knowledge and a full understanding of the area of specialization, principles, and practices within a professional discipline. The role will include work on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Work is expected to be done independently through independent judgment.
-Ability to engage in strategic dialogue with C-level executives, VP’s, Directors, and Associates within the target markets (credit unions and community banks).
-Ability to understand and advise prospects on challenges, best practices, and solutions to improve the performance of the FI’s origination programs.
-Ability to assess unusual circumstances and use sophisticated analytical and problem-solving techniques to advance opportunities and projects.
-Ability to creatively problem-solve and handle unexpected challenges and roadblocks, as well as facilitate the navigation of these challenges across a wide team of internal partners.
-Ability to effectively lead a small team of internal partners who support both the development of a territory strategy and a team of partners who support opportunities and delivery of projects.
-Bachelor's Degree or 5-10 years of related experience and/or equivalent work experience.
-Travel up to 25%
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