Assist the IT Director and Senior Admin to enhance and maintain Salesforce Sales/Support Cloud. Configure custom objects, workflows, page layouts, and validations; support integrations, translate business requirements, test changes, and recommend platform improvements.
Job Summary & Responsibilities
BRIEF DESCRIPTION:
The Junior Salesforce Administrator is responsible for assisting BluSky's growing technology team to improve our Salesforce implementation by enhancing our existing integrations and workflows. This position will report to the IT Director and work with both business stakeholders and external developers to plan and execute project-based work.
The Junior Salesforce Administrator is responsible for assisting BluSky's growing technology team to improve our Salesforce implementation by enhancing our existing integrations and workflows. This position will report to the IT Director and work with both business stakeholders and external developers to plan and execute project-based work.
Salary Range: $100,000 - $120,000
PRINCIPAL DUTIES & RESPONSIBILITIES:
- Supports Senior Admin in the end-to-end Salesforce ecosystem while developing a strong understanding of any related integrations syncing data with Salesforce.
- Builds, and tests scalable enhancements such as custom objects, alerts, page layouts, and more within Salesforce.
- Provides technical support and oversight for our Sales Cloud instance by defining standards and best practices.
- Works closely with business stakeholders and project management to define project requirements and implement solutions.
- Supports an external team of developers in translating requirements into Salesforce configuration and identifying where custom development/integration may need to occur.
- Helps with maintaining Salesforce applications; make approved changes by amending application documentation.
- Keeps up to date with Salesforce releases, features, and best practices to make recommendations to management regarding implementations and enhancements.
SUPERVISORY RESPONSIBILITY:
- This role has no direct reports.
QUALIFICATIONS & REQUIREMENTS:
- 2+ years of experience as a Salesforce.
- Experience configuring Salesforce sales cloud and/or support cloud.
- Strong knowledge of the Salesforce platform including configuration of custom objects, workflow rules, process builder, validation rules etc.
- Understanding of Agile methodology.
- Understanding of peer review testing to validate functional development.
- Ability to right size level of effort for development tasks.
- Experience working with customers to build and formulate business requirements.
- Excellent problem solving, troubleshooting, oral and written communication skills.
- Ability to work independently and as part of a team.
EDUCATION:
- Bachelor's degree in computer science, MIS, Engineering or related field, or equivalent work experience. Preferred.
TRAVEL:
- Occasional travel. (Less than 25% of the time.) Some out-of-area and overnight travel may be expected for training or meetings.
WORK ENVIRONMENT & PHYSICAL JOB DEMANDS:
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. These must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. These must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment can range from quiet to significantly loud. The employee must regularly lift and/or move between 25-50 pounds. While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers to handle material, reach with hands and arms, and talk and hear. The employee is required to regularly move and walk around the office.
COMPENSATION:
BluSky provides a competitive base salary and a comprehensive benefits package that includes: a matching 401(k) plan with guaranteed match, health insurance plans (medical, dental, and vision), paid time off, paid holidays, paid sick time off, disability coverage, job-specific equipment (e.g., laptop, smartphone, etc.), and a corporate apparel allowance.
BluSky provides a competitive base salary and a comprehensive benefits package that includes: a matching 401(k) plan with guaranteed match, health insurance plans (medical, dental, and vision), paid time off, paid holidays, paid sick time off, disability coverage, job-specific equipment (e.g., laptop, smartphone, etc.), and a corporate apparel allowance.
BluSky also offers extended benefits such as Hybrid Work, Employee Assistance Program, Accident and Critical Illness Coverage, LegalShield, Professional Development Opportunities, Paid Employee Referral Program, Specified Vendor discounts, and more.
EEOC:
BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on a person's age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law.
BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on a person's age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law.
It is and will continue to be the policy of BluSky that all people are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.
Application Duration:
To ensure a thorough and fair selection process, we would like to inform you that the application deadline for this position is fourteen (14) days from the posting date shown on our career site. Please ensure that your application is submitted by this date for consideration.
To ensure a thorough and fair selection process, we would like to inform you that the application deadline for this position is fourteen (14) days from the posting date shown on our career site. Please ensure that your application is submitted by this date for consideration.
To be considered for this position, you must complete the online application by visiting our careers page at www.goblusky.com/careers.
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