Renewal Specialist

Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

In this role, you will be responsible for managing the full renewal lifecycle for education sector customers, focusing on driving timely contract renewals, expanding cloud adoption, and uncovering cross-sell and upsell opportunities. You will engage directly with academic institutions to understand their digital transformation priorities, guide them toward optimal licensing models, and ensure seamless migration to cloud services, while maintaining compliance with program governance and operational standards.

• Lead end-to-end renewal cycle for licensing agreements, ensuring on-time closures and proactive customer engagement.

• Analyze customer usage and business needs to recommend value-driven licensing and cloud-based solutions.

• Drive upsell and cross-sell through consultative engagement and strategic positioning of digital transformation benefits.

• Maintain accurate pipeline hygiene, opportunity stages, and reporting metrics in required business tools.

• Educate customers on cloud capabilities, ROI advantages, and modernization opportunities to facilitate cloud adoption.

• Execute outreach strategies for customers nearing end-of-support timelines to migrate workloads.

• Promote secure, scalable cloud solutions while aligning with program guidelines and promotional standards.

• Engage priority inbound leads to identify net-new opportunities within the education segment.

• Qualify new opportunities based on digital signals and route advanced scenarios to partner or specialist teams.

• Maintain high responsiveness to high-intent customer signals to contribute to sales pipeline growth.

• Follow standardized rules of engagement, service-level agreements, and escalation protocols.

• Document customer interactions, renewal status, and deal progress with accuracy and transparency.

• Collaborate with internal stakeholders, partners, and licensing specialists to ensure deal compliance and streamlined execution.

• 2–4 years of experience in sales operations, licensing management, account coordination, or customer engagement.

• Strong communication, negotiation, and customer relationship management skills.

• Experience managing sales pipelines or contract renewals with measurable KPIs.

• Bachelor’s degree in marketing, business, or related discipline (or equivalent experience).

• Experience working with education sector customers (K-12, community colleges, or public sector).

• Knowledge of cloud solutions, SaaS pricing models, or digital transformation strategies.

• Familiarity with CRM tools, partner ecosystems, or licensing models.

• Prior success in a quota-driven or customer-facing renewal environment.

• Customer engagement & relationship building

• Licensing model understanding and renewal negotiation

• Pipeline management & forecasting accuracy

• Cloud services awareness (migration, modernization, adoption)

• Deadline-driven execution aligned to renewal timelines

• Collaboration with cross-functional stakeholders

• Documentation and governance compliance

• Consultative mindset with ability to identify business value in digital solutions

• Ability to influence decision-makers in educational institutions

• Discipline in maintaining process compliance and tool updates

• Strong problem-solving and objection-handling skills

• Results-driven, organized, and able to manage multiple deadlines simultaneously

Salary Range 

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic-based ranges for Washington state: $20/hr. The final salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may fall outside this range.

Equal Opportunity Employer 

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. 

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: [email protected] 

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: 

• Medical, dental, and vision coverage 
• Flexible Spending Account 
• 401k program 
• Competitive PTO offerings 
• Parental Leave 
• Opportunities for professional growth and development 

Location: Remote