ITS Manager I - Support and Compliance (Classified Areas)

Job Description
The Manager of Support and Compliance will report to the Director of Classified Infrastructure. This position will be primarily responsible for the leading the Classified Endpoint Support Team, which supports end-user facing physical endpoints that span across the Space and Mission Systems classified networks. This individual will also be responsible for coordination and reporting on IT Compliance activities across our classified networks. In this role, be part of the ITS Classified Infrastructure Leadership Team and will collaborate with internal customers, stakeholders, as well as within ITS to lead the delivery and support of reliable and robust endpoint devices as well as driving IT compliance efforts in support of our classified networks authority to operate (ATOs). This role requires a strong focus on, customer service, ability to prioritize in a dynamic environment, exceptional communication, ability to build strong relationships with internal customers, and on-time delivery on both operational and project objectives.
The Enterprise Assurance Strategic Capabilities Unit delivers critical assurance disciplines that protect and enable people, data and missions. We provide a comprehensive approach to managing risk across the enterprise for current and future information environments where the business and missions execute. We apply the use of innovative tools and robust processes to ensure mission and business success.
What You'll Do:

• Provide strong leadership, technical guidance/direction and overall management of assigned. teams. Responsible for ensuring those teams follow stated strategy and objectives to support program execution and goals.
• Provide exceptional customer service, clear communication and consistently follow-up on issues and projects as required.
• Establish and maintain strong relationships within the ITS department, Information Assurance (IA) and throughout the company.
• Establish, define, and communicate effective roles and responsibilities and associated performance expectations for assigned teams.
• Prioritize and communicate ongoing activities and projects, goals and objectives.
• Develop and document the process and procedures for consistent and effective infrastructure management, methodologies and standards. Responsible for holding teams accountable to stated process and procedures.
• Develop and document the process and procedures for consistent and effective IT Compliance management, methodologies and standards. Responsible for holding teams accountable to stated process and procedures.
• Continuous improvement mindset.
• Strong critical thinking skills that result in effective decision making and priority setting.
• Position staff for success, provide coaching and career development.
• Interface with Security and Mission Assurance, other ITS teams and management to ensure compliance with strategies, standards, and security requirements.
• Establish constructive interfaces with other IT teams to support broader mission and project success.
• Serve as focal point and escalation manager for incidents related to assigned teams and areas of responsibility.
• Participate as a management team member to champion Operational Excellence goals and objectives.
• Develop and implement processes and procedures and ensure they consistent and repeatable.
• Maintains strong relationships with providers/vendors to maximum service.
• Other duties as assigned by the Director of Classified Infrastructure.
• Maintain a regular and predictable work schedule.
• Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Capabilities Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.
• Perform other duties as necessary.

On-Site Work Environment: This position requires regular in-person engagement by working on-site five days each normally scheduled week in the primary work location. Travel and local commute between company campuses and other possible non-company locations may be required.
Working Conditions:

• Work is performed in an office environment, laboratory, cleanroom, or production floor.

Required Education, Experience, & Skills

• BS/BA in related field plus 8 years or more related experience.
• Each higher-level related degree, i.e. Master's Degree or Ph.D., may substitute for two years of experience. Two years of related experience may be substituted for each year of education. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.
• A current, active TS/SCI security clearance is required.
• Exceptional customer service, accountability, professionalism and interpersonal skills.
• Solid leadership and management skills to set direction, create goals in alignment with business requirements and timelines, prioritize operational and project tasks, and enforce accountability.
• Solid technical acumen covering various operating systems and network equipment.
• Solid understanding of security requirements for a government contractor, CMMC, NIST 800-171, etc.
• Solid foundation in establishing and managing to an Operational Excellence level of rigor and discipline.
• Solid vendor management skills. Interface with external vendors accordingly to ensure documented expectations are met and address all issues in a timely manner.
• Excellent communication skills.
• Comfortable interacting with colleagues at all levels of the organization.

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Pay Information
Full-Time Salary Range: $130355 - $221603
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Space & Mission Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Headquartered in Boulder, Colorado, Space & Mission Systems is a leading provider of national defense and civil space applications, advanced remote sensing, scientific and tactical systems for the U.S. Intelligence, Department of Defense and scientific communities. We continually pioneer ways to innovate spacecraft, mission payloads, optical systems, and other defense and civil capabilities. Powered by endlessly curious people with an unwavering mission focus, we continually discover ways to enable our customers to perform beyond expectation and protect what matters most.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.