POSITION SUMMARY
The Technical Project Manager (TPM) leads technological initiatives that support core insurance operations, regulatory compliance, and digital transformation. This role manages technical projects across policy administration, claims, billing, underwriting, data, and integration platforms while ensuring adherence to insurance regulations, data privacy requirements, and enterprise architecture standards. The position serves as a key liaison between business units and technical delivery teams. The TPM plans and builds complex technical project plans, designates project resources, prepares budgets when needed, monitors and drives progress, and keeps stakeholders informed throughout the project lifecycle.
SPECIFIC DUTIES & RESPONSIBILITIES
• Define project technical scope and objectives for medium- to large-sized projects
• Identify and manage internal and external resources needed to reach objectives, Identify and coordinate dependencies across underwriting, claims, finance/billing, legal/compliance, IT teams, and vendor partners
• Coordinate/direct multiple vendor partner resources to ensure clear communication, development coordination, and delivery excellence
• Develop and manage detailed technical project schedules and work breakdown structures for medium- to large-sized projects
• Facilitate change requests to ensure that all parties are informed of the impacts on schedule and budget
• Measure project performance to identify areas for improvement through retrospectives
• Lead, coach, and mentor a team of technical project managers
• Align projects with enterprise architecture, data and security standards, and insurance technology roadmaps
• Assist Program Manager/Director with Project Management continuous improvement/governance initiatives
• Define project technical scope and objectives for large, complex technical projects
• Define and manage internal/external resources needed to reach objectives, coordinate dependencies across underwriting, claims, finance/billing, legal/compliance, IT teams, and vendor partners
• Develop and manage detailed technical project schedules and work breakdown structures for large, complex projects
• Prepare budget based on scope of work and resource requirements and track project costs
• Working knowledge of general insurance principles preferred
EDUCATION, EXPERIENCE, & SOFT SKILLS
• Advanced degree preferred
• A high level of thought leadership
• 5-8 years of project management and/or related experience, with demonstrated experience delivering complex technical initiatives
• Advanced experience with Agile methodologies SDLC methodologies (Agile, SAFe, Hybrid)
• Project Management Professional (PMP) certification strongly preferred
• Experience implementing complex infrastructure, applications, or data projects
• Thorough understanding of system integrations and APIs
• Advanced knowledge of general insurance principles preferred
Top Skills
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