IT Systems Lead

About Nerdio

At Nerdio, our mission is to simplify the lives of IT professionals and maximize their Microsoft cloud and end user computing investments. 

We support organizations of all sizes looking to deploy, manage, and cost-optimize native Microsoft technologies. We partner with Enterprises and Managed Service Providers all over the world to add value on top of their existing native Microsoft investments like Azure Virtual Desktop (AVD), Windows 365, and Microsoft Intune. 

Created in 2016, Nerdio has always taken a market-leading and collaborative approach to cloud deployment and management. In fact, our product roadmap is greatly influenced by the regular feedback we receive from having seen companies deploy AVD into production environments several thousand times using Nerdio technology. 

Today, Nerdio is used in over 50 countries by more than 15,000 organizations of every size and vertical. We’re committed to delivering exceptional service and support, which starts with identifying and supporting the best staff possible. 

We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.

About the role

We are looking for a seasoned IT professional to join our team as an IT Systems Lead, with a strong focus on Microsoft 365 and Azure infrastructure. This is a player-coach role — you will lead and mentor a team of IT professionals while remaining hands-on in the day-to-day technical work. You are someone who is equally comfortable writing a policy in Entra ID as you are mentoring a junior team member through a support escalation. 

This role is critical in maintaining, evolving, and securing Nerdio's internal IT environment across our global workforce. 

What you'll do

Leadership & Mentorship 

• Lead, manage, and develop a team of IT professionals across time zones 
• Serve as a player-coach — actively contributing to technical projects while guiding the team's growth and performance 
• Establish team standards, documentation practices, and escalation processes 
• Partner with cross-functional leaders to align IT operations with business needs 

Microsoft 365 & Identity 

• Own and administer the organization's Microsoft 365 tenant, including Exchange Online, Teams, SharePoint, and OneDrive 
• Lead identity and access management strategy using Microsoft Entra ID (formerly Azure AD), including Conditional Access, MFA, PIM, and SSO integrations 
• Manage and enforce device compliance and security policies through Microsoft Intune (Endpoint Manager) 
• Maintain and mature the organization's Zero Trust posture through identity-driven security controls 

Azure Infrastructure 

• Administer and support Azure-based internal infrastructure and services 
• Support and oversee Azure Virtual Desktop (AVD) environments used internally 
• Collaborate with engineering and product teams where internal IT infrastructure intersects with Azure workloads 

Endpoint & Device Management 

• Oversee global endpoint management strategy via Intune, including device enrollment, configuration profiles, compliance policies, and app deployment 
• Support a globally distributed, primarily remote workforce across multiple device platforms 

Tools & Platforms 

• Leverage Nerdio Manager for MSP and related Nerdio tooling where applicable to internal operations 
• Evaluate and recommend tooling to improve IT efficiency, security, and user experience 

Qualifications

• 8+ years of experience in IT systems administration or engineering 
• Strong hands-on experience with Microsoft 365 administration across core workloads 
• Deep expertise in Microsoft Entra ID — including identity governance, Conditional Access, PIM, and hybrid identity 
• Proficient in Microsoft Intune — device enrollment, compliance policy, configuration profiles, and app management 
• Experience managing IT in a globally distributed organization 
• Demonstrated experience leading or mentoring IT staff 
• Strong troubleshooting, communication, and documentation skills 
• Candidates must hold the Microsoft Azure Administrator (AZ-104) certification, or must obtain it within the first 90 days of employment 

Preferred Qualifications

• Hands-on experience with Azure Virtual Desktop (AVD) — deployment, management, and optimization 
• Experience with Nerdio Manager for MSP or Nerdio Manager for Enterprise 
• Additional Microsoft certifications (e.g., MS-102, SC-300, AZ-140) are a strong plus 
• Familiarity with IT security frameworks (Zero Trust, NIST, CIS) 
• Experience supporting PaaS-first, remote-first company environments 
• Scripting or automation experience (PowerShell, Azure CLI, Graph API, Python) 

Benefits and Incentives

• Competitive Base and Incentive Plan
• Stock Options
• Health and Welfare Plans*
• Life and Disability Plans*
• Retirement Plan*
• Unlimited Flexible Paid Time Off, including your birthday off!
• Collaborative Team Culture

* Benefits for international employees, outside the US, vary by country. 

Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.