SH Hotels and Resorts Logo

SH Hotels and Resorts

IT Supervisor

Posted 4 Days Ago
Be an Early Applicant
In-Office
Austin, TX
Junior
In-Office
Austin, TX
Junior
Provide daily IT support and ticket resolution for hotel systems and networks, assist guests and staff, lead small IT initiatives, ensure 24/7 operational coverage, and support team engagement and financial performance goals.
The summary above was generated by AI

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

If you live for those signature sighs of relief you hear whenever you show up, this is your calling. We’re currently seeking an IT Supervisor. You’ll be responsible for daily support of all IT systems requests/tickets, from internal platforms to network maintenance supporting the entire hotel team. You’ll also respond promptly to guests’ inquiries and questions, so we need someone who’s really nice, quick, and enjoy being the superhero in the room. It's a tough job, but someone out there loves doing it, which is precisely what we're looking for. Inside tip: There is room for growth with us in this demanding role. About you... Passionate about technology and a minimum of 1 year of similar work experience. A post-secondary diploma, degree or prior hospitality experience would be a plus. Advanced knowledgeable of information systems operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Similar Jobs

Senior level
Energy
Lead a managed services team to operate and support a mission‑critical hybrid cloud (Azure + on‑prem) environment. Oversee daily operations, incident response, ITSM practices, asset lifecycle, vendor coordination, documentation, and continuous improvement to ensure reliability, business continuity, and service excellence.
Top Skills: AiopsConnectwiseDynatraceItsmMicrosoft 365AzureMobile Device ManagementNetworkingPc ManagementSaseServicenowSolarwindsSplunkTicketing SystemsZero-Trust
Yesterday
In-Office
Grand Junction, CO, USA
75K-85K Annually
Junior
75K-85K Annually
Junior
Healthtech
Manage regional IT operations and teams across multiple sites, ensure network and endpoint stability, coordinate projects and rollouts, maintain asset inventory and compliance, enforce security policies, support onboarding/offboarding and escalation, and provide reporting to IT leadership.
Top Skills: Active DirectoryAWSAzureCisco (Certifications)Cisco MerakiComptia A+Comptia Network+Endpoint ManagementEndpoint ProtectionEntraExcelExchangeIntuneItilmacOSMicrosoft 365MS OfficeOffice 365 AdministrationServicenowWindowsZendesk
Senior level
Energy
The FinOps IT Operational Support Supervisor oversees FinOps team operations, ensures cloud cost transparency, and implements IT service management practices for optimal performance and resource management.
Top Skills: Cloud Cost Management PlatformsData AnalysisExcelFinancial ModelingIt Service Management

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account