The IT Specialist will manage device security, maintain SaaS systems, support user training, and optimize IT operations for a global team.
About Entrupy
Entrupy is a global technology company whose mission is to protect businesses, borders and consumers from transacting in counterfeit goods. Entrupy has developed a patented technology system which utilizes a combination of AI and computer vision to instantly identify and authenticate high value physical goods.
Entrupy’s solutions serve business customers including leading luxury brands, retailers, e-commerce marketplaces and online resellers in over 60 countries. Entrupy is growing quickly with team members based in the US, India, Japan and Brazil. Entrupy’s solutions in market:
● Entrupy Luxury Authentication
● Entrupy Sneaker Authentication
● Entrupy Fingerprinting
As we continue to build...
We’re seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.
About the Role
We’re looking for a tech-savvy, resourceful, and hands-on IT Specialist who thrives in a fast-paced, startup environment. You’ll manage and improve the IT systems that keep our global team running smoothly — from device management and security compliance to troubleshooting, onboarding, and tech optimization.
You’ll work cross-functionally with our People, Engineering, and Operations teams to ensure Entrupy’s technology infrastructure is secure, efficient, and ready to scale.
Reports to VP, HR
Location: US
Location Type: Remote
What you’ll do:
- Device Management & Security
- Manage setup, deployment, and maintenance of employee laptops (macOS primarily) using Kandji MDM.
- Oversee FileVault, OS updates, and compliance with internal security policies.
- Support SSO, MFA, and access management across Google Workspace, Slack, and other company tools.
- Collaborate with security teams on regular audits, patch management, and threat response.
- Systems & Tools Administration
- Maintain core SaaS systems (Google Workspace, Fireflies, Zoom, etc.).
- Manage provisioning and de-provisioning processes for new hires and terminations.
- Troubleshoot connectivity, hardware, and software issues for global users across the US, India, and Japan.
- Work with vendors to streamline renewals, licenses, and integrations.
- User Support & Training
- Serve as the first point of contact for IT-related questions, guiding employees through solutions in a calm and supportive way.
- Create clear internal documentation and quick guides to make tech simple and accessible.
- Support hybrid event setups, company all-hands, and remote collaboration tools.
- Infrastructure & Optimization
- Identify and implement improvements to make IT operations more efficient.
- Support automation and workflow improvements (device tracking, ticketing, asset inventory).
- Partner with leadership on scaling IT for future growth, including exploring enterprise solutions as we expand.
- 3–5+ years of hands-on IT experience in a startup or high-growth environment.
- Strong command of macOS, MDM tools (especially Kandji or Jamf), and Google Workspace administration.
- Comfort with SaaS ecosystems, SSO/MFA, and basic networking fundamentals.
- Experience supporting globally distributed teams and remote collaboration tools.
- Excellent problem-solving and communication skills — you enjoy helping people and making tech approachable.
- High attention to detail and ability to prioritize in a fast-moving, collaborative environment.
- Bonus: Experience with automation tools, scripting, or light system integrations.
- Work with cutting-edge AI technology redefining trust in fashion.
- Join a globally diverse team that values collaboration, creativity, and authenticity.
- Competitive compensation and benefits.
- Opportunity to shape IT operations and infrastructure from the ground up.
Entrupy embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone.
Top Skills
Google Workspace
Kandji Mdm
macOS
Mfa
SaaS
Sso
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