IT Software Engineer - Manufacturing IT

Our vision is to transform how the world uses information to enrich life for all .
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
As a Manufacturing IT Software Engineer at Micron, you will play a critical dual role supporting the applications and systems that power a highly automated semiconductor fabrication facility. This position combines IT Operations (incident response, monitoring, reliability engineering) with IT Development (enhancements, automations, root cause fixes), requiring strong technical versatility and the ability to collaborate seamlessly across Development, Operations, and Manufacturing teams.
You will serve as a site-level owner for key manufacturing applications and participate in a 24×7 on call rotation to ensure high availability of production systems. The role requires strong problem-solving skills, cross-functional communication, and the ability to drive both rapid operational recovery and long-term engineering improvements.
Responsibilities

• Manage and resolve incidents using ServiceNow ITSM; participate in and lead Major Incident responses as needed.

• Build, maintain , and respond to monitoring and alerting solutions to ensure system availability.

• Develop software fixes, automations, and engineered solutions to prevent recurring issues.

• Validate and approve software deployments, ensuring zero impact to live Production environments.

• Document system knowledge, troubleshooting procedures, and recovery processes.

• Support infrastructure migrations and serve as an SME across Manufacturing IT systems.

Required Experience and Skills

• 3-5 years of experience and a Bachelor's Degree in Computer Science , Information Systems, or a related technical field

• Experience in IT operations, incident management, and production system support.

• Proficiency in C# or similar object-oriented programming languages .

• Strong SQL experience with Microsoft SQL Server or Oracle.

• Experience working with REST APIs and web service integrations.

• Excellent debugging, troubleshooting, and analytical problem-solving skills.

• Hands-on experience with ServiceNow ITSM, controlled change/deployment processes, and participation in a 24/7 on-call rotation.

Preferred Experience and Skills

• Source control and DevOps tooling experience (Git, GitHub, Azure DevOps, CI/CD pipelines).

• Scripting and programming experience (Python, PowerShell, Perl; Angular a plus ).

• Containerization and orchestration knowledge (Docker, OpenShift, Kubernetes).

• Configuration management and service tools experience (Ansible, Consul).

• Monitoring and logging experience (Splunk or similar monitoring tools, logging frameworks).

• Systems and data-flow experience (basic Linux and Windows Server administration; NiFi or similar technologies).

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits .
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
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To learn more about Micron, please visit micron.com/careers
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at [email protected] or 1-800-336-8918 (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
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