IT QA Manager

Job Description

Are you looking for your next opportunity?

Sompo has a unique opportunity for an IT QA Manager in our Information Technology Department.

Location: This position will be based out of our Lenexa, KS office, Topeka, KS and Lubbock, TX office with a hybrid schedule (3 days in office; 2 days at home). We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long-lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

• Work with different IT teams to assess the performance and quality, both actual and perceived, of software products against specified exit criteria and standards.
• Manage and organize the QA team to work closely alongside business analysts and developers throughout the software development lifecycle, ensuring requirements are clearly understood, testing is effectively planned and executed, and quality standards are consistently met.
• Coordinate QA resources, assign priorities, and provide guidance to team members to support project goals and delivery timelines.
• Design and execute test scenarios, requirements traceability matrices, and test cases; develop and document application test plans based on software requirements and technical specifications.
• Write, maintain, and/or automate software testing.
• Identify, analyze, and document defects, programming errors, and operational characteristics that are inconsistent with stated requirements and design specifications.
• Record and document results of test execution, including distribution of defect tracking reports.
• Ensure compliance with general quality assurance best practices, accepted industry standards, and standards set forth by upstream sources.
• Operate and maintain test environments and test data.
• Perform impact analysis and risk assessment.
• Track quality assurance metrics such as defect densities and open defect counts.
• Suggest and implement improvements in test planning and execution.

What you’ll bring:

• Proficiency with Microsoft Outlook.
• Experience using defect tracking systems.
• Experience with commonly used Microsoft Office applications.
• Experience testing various software applications across different platforms.
• Experience in environment management.
• Good knowledge and understanding of software programming languages and databases.
• Experience in compatibility and non-UI based testing.
• Working knowledge of data integration.
• Good understanding of SDLC and various SDLC models.
• Excellent written and verbal communication skills.
• Excellent problem-solving and analytical skills.
• Experience writing manual test cases.
• Experience executing manual and automated test cases.
• Experience delivering and communicating test results.
• Ability to work collaboratively with teams to test software and determine root causes of failures.
• Ability to create and execute a test plan.
• Ability to work independently and provide guidance to junior team members.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms.  The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.  Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.