IT Hosting Engineer (1291)

Position Overview:

Anaqua is looking for a Cloud Systems Engineer based in the US that enjoys working in a fast-paced and dynamic environment.  This individual will be responsible for Enterprise Software application installations, upgrades and maintenance for our global client base.  

You'll love this job if you like to:

• Manage cloud server infrastructure within a cloud platform including VM provisioning, server configurations, patching, anti-virus, and other tasks as needed.  
• Be part of the hosting operations team where you will have growth opportunities to explore the latest techniques in DevOps Automation as well as Advanced Security Management and SIEM Solutions.
• Work within a team environment that may require an adjusted workday and after-hours support.

What you'll need to be successful:

• Bachelor's degree in technology or equivalent experience
• 3+ years of experience in similar industry or position
• Experience with Windows Servers 2019, and 2022
• Familiarity with Windows Roles/Features, specifically IIS
• Familiarity with supporting SQL Server 2019, and 2022 environments including installation, backups, basic queries and maintenance
• Basic knowledge in networking and routing concepts
• Ability to understand and follow technical documentation to install and configure enterprise applications
• Experience with working with globally distributed teams (Japan, India, Europe, and US) in a 24x7 environment
• Demonstrated ability to work closely with clients on meeting their needs in time-sensitive situations, including assistance with on-premises deployments
• Familiarity with Microsoft Azure

Nice to have (not required):

• Pacific (PST) and Mountain Time Zone (MST) preferred, but not required 
• Experience with SSO such as Azure AD, ADFS, Okta or others
• Experience with Zendesk or similar ticket management system

Perks & Benefits:

• Hybrid or fully remote work model
• Medical, dental, vision, life, and pet insurance
• 401(k) with company match
• Casual and fun work environment
• 3 weeks of vacation
• 8 company holidays, plus 2 floating holidays

Anaqua, Inc. is a premium provider of integrated intellectual property (IP) management technology solutions and services. Anaqua’s AQX platform combines best practice workflows with big data analytics and tech-enabled services to create an intelligent environment designed to inform IP strategy, enable IP decision-making, and streamline IP operations. Today, nearly half of the top 100 U.S. patent filers and global brands, as well as a growing number of law firms worldwide use Anaqua’s solutions. Over one million IP executives, attorneys, paralegals, administrators, and innovators in large and medium-sized companies use the platform for their IP management needs. The company’s global operations are headquartered in Boston, with offices across the U.S., Europe, and Asia. For additional information, please visit anaqua.com, or on LinkedIn.

Anaqua is an Equal Opportunity/Affirmative Action Employer for Veterans and the Disabled, and all qualified applicants are considered for employment without regard to veteran status, race, color, religion, sex, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, marital status, personal appearance, political affiliation, sexual orientation, gender identification, family responsibilities, genetic information, spouses of protected veterans, or any other characteristic or status protected by applicable law.

If you require a reasonable accommodation to complete the application process due to a disability, please contact Lindsay Fegan, HR Director at [email protected]. We will work with you to identify and provide appropriate accommodations that do not impose an undue hardship on the company.

As a federal contractor, Anaqua also maintains affirmative action programs to implement our equal employment opportunity policy for individuals with disabilities and protected veterans. Employees or applicants who wish to review the full narrative portion of Anaqua's affirmative action program for individuals with disabilities and/or protected veterans may schedule an appointment to do so by contacting HR Director, Lindsay Fegan during normal business hours.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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