IT Applications Manager - Aspen Hospitality

Aspen Hospitality, a division of Aspen One, develops, owns, and operates a growing portfolio of luxury and upper-scale hotels, private clubs, and branded residential properties under The Nell and Limelight brands. This includes The Little Nell, Aspen’s only Five-Star, Five-Diamond ski-in/ski-out hotel and its affiliated Residences located at the base of Aspen Mountain, as well as a new Nell property currently in development at Rockefeller Center in New York City.  

Aspen Hospitality’s Limelight hotels include those across Colorado in Aspen, Snowmass, Denver, and Boulder (opened August 2025); Ketchum, Idaho; Mammoth, California (opened December 2025); and Charleston, South Carolina (coming in 2028). 

Aspen Hospitality also owns and operates the Aspen Mountain Club, Snowmass Mountain Club, and Mammoth Lakes Mountain Club. For more information, visit www.aspenhospitality.co. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. 

Position Summary
The IT Applications Manager will be responsible for the oversight, planning, and management of the business applications portfolio for Aspen Hospitality (AH), including system selection and implementation. This position reports to the VP of IT.

The budgeted salary range for this position is $100,000- $130,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus. 

Job Posting Deadline 
Applications for this position will be accepted until February 15, 2026. 

Essential Job Functions/Key Job Responsibilities
•    Manage, support, and evolve the AH applications portfolio with a focus on the creation of business value by matching business goals with IT solutions
•    Manage AH projects to ensure timeliness, technical direction, and emphasis on customer service
•    Develop and maintain a relationship with various business units to ensure AH user needs are met and applications are accessible, including AO and ASC business units as needed
•    Responsible for oversight, planning, configuration, implementation and ongoing understanding and support of integrations with core AH systems
•    Responsible for AH customer advocacy with business application vendors, including tracking of AH business requests for features, bug-fixes, customizations and integrations, and communicating status of enhancement requests to business users
•    Ensure the effectiveness and efficiency of existing systems, and develop strategies for improving or further leveraging these systems to stay ahead of business needs
•    Ensure user experience of AH business applications are in alignment with brand standards, both internal and guest-facing
•    Responsible for the business application portfolio of projects, including the planning, oversight, and delivery of vendor configurations, implementations and integration activities to ensure specifications and business requirements are met
•    Facilitate or liaise with application vendors/suppliers to deliver training and training related materials to power users / end users for modified and new systems
•    Manage vendor relationships, participate in vendor assessments, and escalate vendor related performance issues to leadership as necessary
•    Process vendor invoices and accruals monthly and support Finance/IT budget reviews
•    Ensure adherence to security policies, such as SSO, as well as administration of user roles and permissions
•    Other duties as assigned

Education & Experience Requirements
•    Bachelor’s degree in computer science, Information Science, Management Information Systems, or Business Administration required
•    5+ years of project management experience or similar job function in a hospitality organization comparable in terms of diversity, size, complexity, and scope of operation preferred

Knowledge, Skills & Abilities
•    Strong analytical skills, capable of understanding and documenting business processes and functional requirements
•    Familiarity with data privacy, data quality and governance concepts
•    Understanding of the application architecture and workflows that make-up the application, including integrations with upstream and downstream systems, and data storage, data processing and data movement
•    Proficient in project management and understanding of project life cycle
•    Proficient in application portfolio management and understanding of application life cycle
•    Excellent written and spoken English
•    Ability to effectively communicate with and exchange information verbally and in writing
•    Ability to complete tasks and projects delegated by your manager and assist the IT support services department as business volumes and staff levels demand
•    Ability to approach complex problems methodically and analyze them from multiple perspectives
•    Ability to work with non-technical team members and communicate complex technical information in a clear way
•    Ability to work in collaboration with others to achieve team goals
•    Ability to stay up to date with new technologies, tools, and industry standards
•    Ability to be a team player, working collaboratively with others

Work Environment & Physical Demands
•    Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements
•    No adverse or hazardous conditions
•    Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance

Job Benefits 
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•    Health, Dental and Vision Insurance Programs
•    Flexible Spending Account Programs
•    Life Insurance Programs
•    Paid Time Off Programs
•    Paid Leave Programs
•    401(k) Savings Plan
•    Employee Ski Pass and Dependent Ski Passes 
•    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

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