IT and Network Specialist

About Us

The Center for Improving Value in Health Care (CIVHC) is an independent, mission-driven nonprofit that leverages data to drive price transparency, advance health equity, and improve health and health care for Coloradans. As the designated administrator of the Colorado All Payer Claims Database (CO APCD), we transform claims data into powerful insights that inform policy, foster accountability, and accelerate system-level improvement. We partner with communities, health systems, policymakers, and leaders across the state to advance affordability, equity, and outcomes – and we approach this work with analytical rigor, creativity, and a commitment to measurable impact.

We envision a community where everyone has the opportunity to be healthy and can access affordable, high-quality care. Our core values – Service, Stewardship, Integrity, and Equity – guide every aspect of our work and reflect our dedication to empower people and organizations working to improve health and well-being across the state.

Job Summary: 

The IT and Network Specialist works across departments to support and maintain the company’s internal software and hardware systems. The Specialist will also coordinate with outside support vendors for IT help desk needs, technology maintenance and planning, and will assist the Data Operations team with IT oversight of the secure data warehouse environment for the Colorado All Payer Claims Database. This position is also responsible for ongoing cyber security planning, monitoring, maintenance, and support. 

Hybrid Work Model

This position is based in Denver, Colorado. Because CIVHC operates under a hybrid work model with a requirement of at least one in-office day per week (unless otherwise approved), candidates must reside within a commutable distance to the Denver metro area. 

Limited relocation assistance may be available for out-of-state candidates who intend to relocate to the Denver area.

Duties/Responsibilities/Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• IT Help Desk and Troubleshooting
• Communication with staff and vendors to resolve technical problems.
• Maintenance and planning for existing software and hardware systems, including software license renewals and workstation inventory, replacement, and recycling.
• Cybersecurity oversight, including maintenance, planning, and developing training materials.

Required Skills/Abilities: 

• Expert with all Microsoft 365 Business applications, including MS Exchange and SharePoint. 
• Expert with Adobe Pro.
• Excellent analytical and problem-solving skills.
• Excellent verbal and written communication skills. 
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to evaluate, learn, and adapt new software tools for changing business needs.

Education and Experience:

• Bachelor’s degree or equivalent in a computer-science-related field. Four years’ experience accepted in place of a degree. 
• At least two years’ related experience required. 
• Microsoft 365 Fundamentals certification required. 
• Understanding of health care privacy regulations preferred.

Physical Requirements

Primarily computer-based work with extended periods of sitting, typing, and concentration. May occasionally require light lifting of office materials.

• Sitting for extended periods of time.
• Using a computer and keyboard for typing and data entry.
• Reaching and stretching to access files or equipment.
• Lifting and carrying light objects such as papers or office supplies.
• Walking short distances within the office environment.
• Operating office equipment such as printers, copiers, and fax machines.
• Occasionally bending or stooping to retrieve items from lower shelves or cabinets.
• Maintaining good posture to prevent discomfort or strain.
• Using a telephone or headset for communication.
• Ability to focus and concentrate for prolonged periods.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Must be able to travel to and from local meetings and occasionally overnight national travel.

How to Apply

Interested candidates should apply through CIVHC’s careers page at https://civhc.org/about-civhc/who-we-are/careers/

Application Deadline

This position will remain open until 03/23/26. The application deadline may be extended if needed, and the posting will be updated accordingly.

Hiring Timeline

Application review will begin immediately.

Target hire date: 04/26

Compensation & Benefits

The salary range for this position is $65,000 - $75,000 annually based on experience, education, and internal equity.

In addition, this position may be eligible for an organization-wide bonus if certain metrics are met by CIVHC.

CIVHC offers a comprehensive benefits package including:

• 403b Retirement Plan  
• Medical, Dental, and Vision plans  
• Healthcare and Dependent Care Flexible Spending Account options  
• Paid life insurance  
• Short- and long-term disability coverage  
• 9 paid holidays per year plus generous personal time off  
• Company-paid parking  
• On-site workout facility  
• Excellent work-life programs, such as flexible schedules, and work-from-home options  
• Employee wellness program  
• Internal professional development opportunities  
• Position may qualify for Public Service Loan Forgiveness Program. For more information, go to: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service    

Work Authorization

CIVHC does not provide visa sponsorship currently. Candidates must be legally authorized to work in the United States at the time of application and throughout employment.

Background Check

Employment is contingent upon successful completion of a background check, in accordance with CIVHC policy and applicable laws.

Equal Opportunity Employer

CIVHC is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, equitable, and welcoming workplace for all employees. We do not discriminate on any protected basis, including race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other status protected by law.

Research shows that women, people of color, individuals with disabilities, and members of other underrepresented groups often hesitate to apply for positions unless they meet every listed qualification. At CIVHC, we are committed to considering a broad range of experiences and backgrounds. If you are excited about this role and believe you would be a strong addition to our team, we encourage you to apply, even if your experience does not perfectly align with every requirement.

We believe diverse perspectives strengthen our ability to advance health equity, improve health care value, and serve communities across Colorado.