IP Voice Network Systems Engineer - VoIP/SIP

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for assisting in the design, planning and integration of system architectures and solutions for the Wholesale IP Voice team’s application. Learning the operational aspects of the existing infrastructure and contributing to tasks and development efforts that push business efficiency forward is expected. Analytical rigor and focused data analysis to derive actionable fixes or improvements is also an expectation. This position will collaborate with a highly skilled team of professionals that provides effective solutions for the voice services industry and is trusted by some of the most prominent MVPDs, ILECs, CLECs, and OTT Telecom carriers.

Job Description

Preferred Qualifications

• Telephony and communications technology knowledge (experience with SIP/ISUP, NPANXXs, OCNs, LERG, MOU, ASR, etc.)

• Experience with call routing platforms and/or voice traffic management

• Knowledge of Ansible scripting and able to adjust templates and execution environment

• Knowledge of Tableau, Power BI or other reporting and data extract summarization methods

• Familiar with SQL Server: Stored Procedures, table creation, views, and SQL job control, and scripting in SQL

• Knowledge of a code language such as Python, Java, Jscript, HTML, C#

• Understanding of networks, firewalls infrastructure, Linux, and cybersecurity rules and processes

Key Competencies:

• Strong quantitative, analytical, and problem-solving or trouble shooting skills with a consistent temperament to learn and understand the Wholesale IP Voice business

• Expertise in Excel, SQL, database applications or other analytical tools used for modeling, report creation, and trend forecasting

• Able to QA code and processes before pushing changes to live production environments and understand the value of and various ways to test new implementations in a highly sensitive production environment

• An understanding of Virtual Machines and how to leverage this technology

• Strong attention to details and solid analytical skills coupled with the ability to aggressively manage deadlines and goals

• Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation or task to another

• Willingness to learn specific business processes and affect positive change

• Must be self-driven, consistent, and possess a strong business ethic.  Needs to thrive in a dynamic and changing environment with high individual expectations

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

IP Telephony, Voice over IP (VoIP), VoIP SIP

Compensation

Primary Location Pay Range: $99,103.86 - $148,655.79

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.