IP Admin Senior Analyst (Trademark Docketing)

We are seeking a Senior IP Analyst with trademark experience to join our US IP Admin Team (within the wider Service Operations team) at Clarivate. This team is also focused on fulfilling trademark operational tasks as requested in most areas of trademark prosecution (applications, registrations, recordals and renewals) based on defined workflow and Standard Operating Procedures. In this role, you will be responsible for providing filing & prosecution support through docketing and paralegal services to customers and delivering excellent support in alignment with our customer-centric culture. This position is subject to U.S. export control requirements under the Export Administration Regulations (“EAR”) and International Traffic in Arms Regulations (“ITAR”).

About You – experience, education, skills, and accomplishments

• Bachelor's Degree or equivalent relevant work experience
• 3+ years of trademark docketing experience
• Experience using IP management software, specifically FoundationIP
• Experience in Microsoft Suite: Outlook, Word and Excel

It would be great if you also had...

• 3+ years of experience using Memotech, Foundation IP, The IP Management System, Inprotech, or IPFolio
• U.S. and foreign patent docketing, filing & prosecution experience
• A paralegal certificate from an ABA approved program is a plus

What will you be doing in this role?

• Interacting with internal and external stakeholders, expressing ideas, organizing and delivering information appropriately in a virtual, highly matrixed and global environment
• Support the new members within the team with process training, providing query support, and performing quality checks
• Maintaining customer docket and running reports as appropriate and corresponding internally and externally regarding deadlines and status of applications
• Processing incoming and outgoing domestic and international communications in IP management software
• Routinely reviewing and filing prosecution related documents with the USPTO for all stages of prosecution.  Also coordinate and facilitate timely instructions to foreign agents in order to meet deadlines for non-US trademark prosecution deadlines.
• Managing, creating and maintaining documents on behalf of customers as per their directions including but not limited to scanning and filing of incoming documents, retrieving, sending requested documents to customers, unfiled matters, file intakes and file transfers
• Prioritizing docketing/de-docketing requests, facilitating timely filing of applications and responses, and coordinating with stakeholders
• Developing and maintaining a working knowledge of domestic and international intellectual property office rules and procedures
• Assisting in establishing policies and procedures to ensure quality improvement efforts will meet or exceed internal and external customer needs and expectations
• Documenting and tracking daily work in time-tracking system within prescribed deadlines and SLA’s
• Liaising with all areas of the business where/when defined to meet customer expectations by ensuring adherence to the agreed or required service levels

About the Team

Come join our US IP Admin Team at Clarivate! Clarivate is the global leader in Intellectual Property software and tech-enabled services, serving over 12,000 law firm and corporate customers every day. Our commitment is to give IP professionals the information, insight and technology they need to manage the world’s ideas. We have the insight, experience and global expertise to create, protect, maintain and maximize IP assets on a global scale.

Hours of Work

• Full Time, permanent position

• This is a hybrid role working 2-3 days a week in one of our US Clarivate offices

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At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.