Integration Implementation Analyst

Company Overview
 

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
 

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We’re proud of our values-forward culture that offers our people:
 

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

The Integration Implementation Analyst plays a pivotal role in supporting and delivering on complex implementations in partnership with the Implementation Management Team. This position owns end-to-end execution of the integrations workstream across multiple concurrent projects, ensuring alignment with project objectives, timelines, and technical requirements. As the primary technical owner of interface success, the Integration Implementation Analyst collaborates cross-functionally with Implementation Managers, Data Services, Product, and client stakeholders to guide and support the design, build, and deployment success of scalable, secure integrations with the CredentialStream platform. 

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Manage tasks across multiple software implementation projects simultaneously, ensuring alignment with business goals and delivering high-quality results within timeline and budgetary targets 
• Own full lifecycle execution of the integrations workstream across multiple Credentialing implementation projects, from requirements through go-live and stabilization  
• Monitor, track, and report on integration progress, proactively identifying risks, delays, and dependencies and driving resolution  
• Maintain accountability for successful delivery of all integrations within project timelines and scope  
• Lead requirements gathering and assist in translating business needs into technical interface design specifications  
• Partner with Implementation Managers to align integration timelines with overall project plans and milestones  
• Provide support and best practice recommendations to clients within healthcare environments in configuration, building, testing, and deployment interfaces using standards such as HL7, APIs, XML, and standardized flat file imports  
• Troubleshoot and resolve interface and data integrity issues  
• Identify and manage risks specific to integrations including data quality, dependencies, and interoperability challenges  
• Ensure compliance with HIPAA and organizational security standards  
• Develop and maintain technical documentation, including interface specifications and mapping documents  
• Identify and oversee risks, dependencies, and technical challenges to ensure workstream success 
• Collaborate with cross-functional teams to identify workstream risks and develop mitigation strategies to ensure successful delivery of technical components 
• Facilitate integration focused project meetings and ensure action items are tracked and completed on time 
• Facilitate communication between technical teams and stakeholders, translating business requirements into technical solutions 
• Perform data and business analysis, providing recommendations for data integrity and normalization 
• Monitor project workstream progress, tracking key metrics, and ensuring timely delivery of milestones; Communicating integration workstream status, risks, and issues to stakeholders and HSTM executive leadership in a clear and concise manner 
• Support post-go-live stabilization and transition to support teams 
• Ensure project workstream documentation is complete, accurate, and up to date 
• Public speaking; Presenting at user conferences and in webinars 
• Understand HSTM software functionality to support client business objectives and processes 
• Adherent to documented standard operating procedures for Implementations 
• Travel to client sites as needed 
• You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.  

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field  
• PMP certification preferred 
• 3–5 years of experience in healthcare IT interface development and support  
• 3–5 years of experience working on software implementations or technical projects (within a healthcare related environment highly desired) 
• Proficiency with Microsoft programs and project management tools, including MS Project, Teams, Word, Outlook, Excel, SharePoint, and PowerPoint 

Qualifications

• Strong analytical and problem-solving skills 
• Strong technical project management and organizational skills 
• Proficiency with HL7, APIs, XML, and flat file integrations  
• Experience with Corepoint, Rhapsody, Cloverleaf or similar integration engines  
• Strong SQL skills for data analysis and troubleshooting  
• Experience with Python or Perl scripting  
• Knowledge of Epic, Cerner, and data warehouse environments  
• Understanding of HIPAA regulations 
• Excellent problem solving, critical thinking and stakeholder communication skills 
• Experience with risk management 
• Client-facing customer service skills  
• Strong interpersonal and communication skills to interact with technical and non-technical teams 
• High adaptability with the ability to manage multiple projects simultaneously in a fast-paced environment 
• Experience with SalesForce is preferred 
• Effective negotiation skills  
• Ability to meet deadlines and manage multiple tasks simultaneously 
• Ability to own and drive integration deliverables within complex implementation programs  
• Ability to manage multiple priorities in a fast-paced environment  
• Strong attention to detail in technical documentation and validation  
• Collaborative mindset with cross-functional teams  
• Proactive and solutions-oriented approach to risk management 
• Effective collaboration with diverse teams 
• Professional poise and comfort in leading discussions with clients 
• Ability to manage multiple client relationships 
• Meticulous attention to detail for documentation 
• Ability to travel up to 20% of the time 
• Extensive phone and computer usage 
• Ability to lift up-to 20 lbs. 
• Primarily sedentary work in a remote office environment 

Compensation

• The salary range for this position is $70,352 - $71,911. Salary will be determined by the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.

Benefits

 HealthStream offers a comprehensive benefits package to eligible employees, including: 

• Medical, Dental and Vision insurance 
• Paid Time Off 
• Parental Leave 
• 401k and Roth 
• Flexible Spending Account 
• Health Savings Account 
• Life Insurance 
• Short- and Long-Term Disability 
• Medical Bridge Insurance 
• Critical Illness Insurance 
• Accident Insurance 
• Identity Protection 
• Legal Protection 
• Pet Insurance 
• Employee Assistance Program 
• Fitness Reimbursement 

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.

Recruitment Fraud Notice: HealthStream is committed to protecting job seekers from recruitment fraud. All legitimate communications from HealthStream’s Talent Acquisition team will come from an official HealthStream email address. HealthStream will never ask candidates to pay fees, purchase equipment, provide banking information, or share sensitive personal information outside of our secure hiring and onboarding process. If you receive a suspicious message claiming to be from HealthStream, please proceed with caution and report it to the appropriate authorities.

Req #48718