Instructional Designer, Knowledge Management

Job Description

The Knowledge Management Instructional Designer identifies, develops, and supports the launch of impactful training content across the Global Quality and Regulatory Affairs (GQRA) organization and across Agilent for GQRA-owned content.

Key responsibilities include:

• Working with Global Quality Compliance & Systems organization, develops strategic compliance training programs for use within GQRA and the broader Agilent organization.

• Supports company-wide, or Global Quality & Regulatory Affairs centered, training programs and strategic projects focused on improving the learning technology across Agilent (including the LMS).

• Analyzes training performance metrics, KPIs, and other performance indicators to assess the health of the Knowledge Management system and identify potential opportunities and training priorities for the organization.

• Communicates global training programs across the broader organization.

Key Duties and Responsibilities:

• Develops innovative training solutions for key GQRA initiatives including, but not limited to, the Annual QMS Refresher and other impactful eLearning programs (e.g. Annual GMP training, specific Quality process/system training as required).

• Leverages emerging technologies, including AI, to tackle emerging compliance challenges and support stakeholders in designing experiences to improve organizational quality.

• Partners with GQRA and functional stakeholders to identify training gaps, develop innovative training solutions, define success metrics, and ensure training content is effective.

• Supports the Knowledge Management organization in the launch, tracking, and efficiencies of GQRA learning programs.

Qualifications

• Bachelor’s or Master’s Degree or equivalent.

• Post-graduate, certification, and/or license is preferred.

• 8+ years' experience in instructional design.

• 5+ years’ experience in designing a variety of training content, including, but not limited to, virtual, in-person, hybrid, on-the-job, and/or micro-learnings.

• 3+ years’ experience in developing eLearning content in eLearning tools such as Articulate 360, Captivate, and/or other eLearning content authoring tools.

• Direct experience utilizing AI in content authoring is preferred.

• Experience working for a pharmaceutical or medical device organization is helpful.

• Experience using MS Office Suite (Outlook, Word, Excel, PowerPoint, Edge…).

• Demonstrated ability to effectively lead multiple projects and priorities with a sense of urgency.

• Excellent written and verbal communication skills.

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Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 15, 2025 or until the job is no longer posted.

The full-time equivalent pay range for this position is $119,200.00 - $223,500.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: NoShift: DayDuration: No End DateJob Function: Quality/Regulatory