Inside Sales Representative

Graylog: Empowering Threat Detection, Investigation, & Response Solutions with Cutting-Edge Technology

Graylog specialises in delivering top-notch Threat Detection, Investigation, & Response (TDIR) solutions, backed by our latest addition, the Graylog API security platform. As a renowned centralised log management (CLM) and Security Information Event Management (SIEM) provider, we offer unparalleled fast and efficient log analysis capabilities in critical areas such as security, compliance, operations, and DevOps.

Our enterprise solution enables organisations globally to capture, store, and analyse terabytes of machine data in near-real time while our open-source product has been deployed in more than 50,000 installations worldwide, empowering individuals and small teams to perform basic log consolidation, analysis, and search functions at no cost.

We're a remote-friendly company with locations in Hamburg, Munich, London, Boulder, and headquarters in Houston, TX. If you live near an office and want to be part of said office great.  Nearish to an office and want to have the ability to hot desk? No problem, and if you're not near an office and wish to work remotely, all good!

Recent achievements for Graylog have been inclusion in the 2021 Deloitte Technology Fast 500™, we took home two of the most prestigious cybersecurity awards in SIEM and DevSecOps from Cyber Defence Magazine at RSA in 2023, and 2024 saw us take home gold and become the Globee Winner for Security Information & Event Management and the 2024 Globee Winner for Threat Hunting, Detection, Intelligence, and Response.

Graylog was named a “Leader” and “Fast Mover” in GigaOM’s 2024 Radar Report for SIEM and 2025 has seen Graylog recognized in BuiltIn’s 2025 Best Places to Work list.

Who we’re looking for;

The Inside Sales Representative here at Graylog will be a critical member of our team focusing on the bridge between marketing-created leads, as well as actively engaging in outbound prospecting to identify and nurture new business opportunities.  

As an Inside Sales Representative, your primary responsibilities will be to engage, develop, qualify, and expand our customer base regarding their Centralized Log Management, Security Information and Event Management, or API Security projects to increase sales pipeline.

By responding to inbound contact requests with urgency, care, and diligence and conducting targeted, personalised, and relevant outbound prospecting with thoughtful personalized communications will ensure we maintain our strong positive brand image while maximizing sales opportunities. The goal of your work is to build early-stage relationships with software evaluators that ultimately turns into new business.

You will be the first point of contact with our customers in the sales process. This position requires the need to be proactive, a desire to learn how to become a great salesperson, excellent written and verbal communication skills, and the ability to get others excited about using our tools to improve their business results.

You will learn the ins-and-outs of both enterprise software Marketing and Sales processes, with a chance to grow your career along either line.

The Inside Sales Representative will report to our Area Vice President of Sales- North America based in the US.

Additional responsibilities will include but are not limited to;

• Qualify and develop inbound leads that result in pipeline opportunities. (50% conversion rate).
• Build strategic business opportunities through outreach efforts (8-12 per month).
• Immerse yourself within the world of CLM (centralized log management), SIEM (security information event management), API Security (application programming interface), and build your knowledge base to gain creditability and interest when positioning Graylog to our customers.
• Build market intelligence and foster client relationships through personalized, timely, and relevant messaging.
• Identify projects and strategic initiatives for assigned accounts, why the initiative/project is a priority now and share how Graylog can meet the business and technical needs.
• Analyze the top 10 accounts to identify key contacts & coordinate with Account Executives to foster a strategic action plan.
• Partner with other sales teams, marketing, and enablement to coordinate campaigns and align on new objectives in a timely manner.
• Combine and orchestrate data from HubSpot, TechTarget, 6sense, and other related sales enablement technologies to; identify priorities and promote effective outreach.

A little bit about you;

• Experience successfully selling ROI-driven, networking/security solutions or Enterprise Software Solutions to C-level decision makers.
• Previous experience selling SaaS solutions to commercial customers in the US.
• Understanding and appreciation for continuous improvement. You will have a mindset of looking for ways to make things more efficient, look for opportunities to improve, and implement the changes and measure your results.
• Desire to move the needle! You’ll be motivated by exceeding goals and earning commissions; setting stretch targets and delivering exceptional results.
• Personal responsibility. You’ll understand the personal impact actions have on pipeline and others. You’ll seek out knowledge and opportunities for learning and improving sales effectiveness.
• Ability to communicate technical and business value of Graylog solutions effectively to all prospective stakeholders.
• Excellent written and verbal communication skills, strategic selling skills, and skills in analysing and evaluating territory dynamics to develop and implement a sales plan.
• High energy, positive attitude, and willingness to try new approaches.
• A desire to be #1 on the team.
• Reside in or near to our global HQ in Houston, Texas or our satellite office in Boulder, Colorado or Boston, New Hampshire.

Just some of the reasons why to join Graylog;

• Opportunity to work with a globally distributed and diverse team
• Grow and develop professionally and personally in a fast-growing environment
• Choice of the latest equipment to help you succeed
• Monthly allowance to support your commute costs and support outfitting your work-from-home environment

Here at Graylog, you'll find a diverse group of experienced professionals who love to have fun while meeting the needs of our customers with the best solution and customer service available.

Our values

Openness- As a global company, we encourage our people to bring their backgrounds, ideas, and perspectives to our collective work. We lead with integrity and are committed to doing what is best for the Graylog community.

Collaboration- Through mutual respect, trust, and candid communication across all teams, we deliver the best ideas and results.

Useful Innovation- We take calculated risks to find new ways to innovate. By continuously improving ourselves, processes, and technologies, we deliver the best solution for our customers.

Ownership- As owners, we take the initiative to solve internal and external problems while supporting peer success and holding ourselves accountable for delivering the best work. We do this from a place of high trust.

Do the Right Thing!- Comfort and safety come from knowing that everyone will do the right thing, even when nobody's looking.

For further information please submit an application and a member of the Graylog People Team will be in touch.