Inside Sales Manager

About the Role

The Inside Sales Manager provides leadership and oversight of sales activities of a group of Account Executives (AEs) that are focused on Raptor sales to K12 schools.  The Inside Sales Manager will collaborate closely with Sales Operations, Marketing, Systems Engineers & Product Management to understand the market’s unique needs, market conditions, and competitive landscape.  In turn, they will provide guidance and coaching to AE’s to ensure effective territory development, pipeline growth/health & sales opportunity execution with the goal of consistent quarterly/annual revenue performance. 

Responsibilities 

• Work with Account Executives on consistent top-of-funnel development to maintain a minimum of 3x pipeline-to-goal ratio.
• Be proactive in meeting revenue goals, managing performance and creating a culture of accountability across the team.
• Work with Account Executives in the completion of customized pricing and proposals
• Support marketing efforts by assisting in online campaigns, trade shows & other events
• Establish the trust of the team and relishes leading them; stay positive in challenging situations and keep others motivated
• Lead weekly team meetings to communicate important updates on products, process & strategic or operational priorities
• Collaborate with the Senior Director of Sales on sales process improvement.
• Maintain ongoing investment in product and skills training at the individual and team level.
• Translate high-level organizational goals into team and/or individual goals for staff.
• Establish clear performance standards; arrange appropriate outcomes for members of the team based on those standards
• Provide tactful, direct and actionable feedback; address people, problems and stressful situations head-on.  
• Conduct semi-annual performance reviews as well as compensation, promotional and disciplinary conversations
• Establish a world-class culture: Develop and maintain organization of responsibility and accountability, ensuring effective training, coaching, recognition and performance standards
• In partnership with HR, makes final decisions regarding hiring and other employment decisions 
• Maintain up-to-date knowledge of industry and competition
• Attend Company webinars and events as a company representative as needed
• Other daily execution as needed, ensuring cross-dept collaboration & communication 

Qualifications

• 5+ years in a SaaS/technology sales position with complex sales cycles.
• Previous sales management experience preferred.
• Previous experience/success selling to private/independant schools preferred. 
• Demonstrated ability to communicate and present at all levels of the organization. 
• Strong ability to build relationships and collaborate effectively across all functions. 
• Pragmatic with above-average problem-solving and creative solutioning abilities. 
• Proven understanding of how to run an effective sales process ranging from large strategic deals to smaller high-volume transactions. 
• Excellent mentoring, coaching and leadership skills (formally or informally). 

• You join the gold standard in school safety software. 
• You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe. 
• You will work with diverse teams made up of some of the best minds in the industry.
• You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees. 
• You will have access to a robust benefits package that includes: 
• Remote-first philosophy 
• Flexible paid time off 
• Paid parental leave 
• 11 Paid holidays per year 
• Workplace flexibility 
• Affordable health coverage (medical, dental, vision), paid 100% for employee only medical 
• 401(k) employer contribution to help you plan for the future 
• Company paid life insurance, STD, and LTD 
• Pet insurance