Infrastructure and Operations Engineer, System Admin and Monitoring

The I&O Engineer is an enabler of the Healthfirst cloud and operational excellence strategy. This role manages enterprise solutions in both public and private clouds while also utilizing tools to automate system deployment and configuration management tasks. The incumbent works collaboratively with other engineers and/or autonomously in creating solutions. He/she works with diverse technologies utilizing tools and automation to eliminate manual operations and create reliable and repeatable orchestration. The role is responsible for establishing standards of usage across the Healthfirst public and private cloud footprint. This role works with other engineers to identify efficiency opportunities, eliminate waste, and improve the security and resiliency of infrastructure platforms, while working with application development teams to support continuous delivery of new capabilities.

This position requires three days per week in office (Tues/Wed/Thurs)

Duties & Responsibilities:

• Work horizontally across the Infrastructure and Operations portfolio supporting private/public cloud systems, operating systems, with a focus on remediation of security vulnerabilities
• Develop repeatable automation to efficiently deliver capabilities, inclusive of patching, software updates, etc.
• Drive solutions to problems impacting mission critical systems and implement automation to prevent reoccurrence.
• Execute changes on production systems in accordance with Change Management standards.
• Participate in a Center of Excellence for cloud usage and cloud standards.
• Maintain an accurate picture of existing server, storage, networking software and hardware and virtual environments to support scaling against various project requirements.
• Ensure all usage of cloud environments meets governance standards and contributes to improving standards for security and operational efficiency.
• Create standard operating procedures for Healthfirst operations teams to support the operations of the products.
• Act as an escalation point for operations teams for incident and ticket resolution and participate in an on-call rotation as an escalation point.
• Other duties as assigned or required.

Minimum Qualifications:

• A high school diploma or a GED from an accredited institution.
• Experience in designing, building, securing, and managing Windows systems.
• Familiar with Amazon Web Services (AWS) technologies
• Working knowledge of core cloud competencies, patching, and environment management.  
• Automation scripting experience.
• Experience identifying repeatable processes and working with operations team to automate/document.

Preferred Qualifications:

• Experience in designing, building, and managing Linux/Unix-based systems
• A technical degree from an accredited institution or work experience equivalent.
• Experience supporting Infrastructure as Code (IaC) delivery.
• Understanding of public and private cloud security best practices
• Troubleshooting skills that involve analysis of logs, traffic trace, configuration data, automation tools to resolve issues until end-to-end systems are functioning.
• Experience with system health monitoring and optimizing performance
• Experience working in regulated and/or high-security environments and industries (PCI, HIPAA, HITRUST, etc.).

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.  HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services,  LLC.

Know Your Rights

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst.  Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

• Greater New York City Area (NY, NJ, CT residents): $93,000 - $134,385

• All Other Locations (within approved locations): $82,600 - $122,910

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.