If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.
We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.
The Implementation Project Manager is responsible for planning, coordinating, and executing enterprise-level client implementation projects from contract signature through to successful handover to Operations. Acting as the primary client contact during implementation, the Manager ensures projects are delivered on time, within scope, and on budget, while aligning with client expectations and business objectives.
Implementation Project Managers work closely with Implementation Analysts, cross-functional stakeholders (Sales, Product, Integration, Operations, Finance), and client project teams to ensure delivery quality and consistency. This role requires exceptional project management skills, customer-facing communication, and the ability to manage multiple complex initiatives across different time zones.
What a day in the life looks like:
Manage multiple client implementation projects simultaneously, ensuring delivery on time, within scope, and to quality standards
Develop and maintain project plans, including milestones, timelines, and resource allocation
Track progress, identify risks, and implement mitigation strategies to keep projects on course
Manage scope changes and communicate impacts to timelines, budgets, and stakeholders
Serve as primary client contact, building strong relationships and ensuring a positive experience
Lead client meetings, including status updates, workshops, requirements gathering, and solution demos
Coordinate cross-functionally with Product, Integration, Sales, and Finance teams to align on delivery, scope, and profitability
Support pre-sales activities by validating project scope, timelines, and pricing assumptions
Ensure smooth project handoff to Operations for ongoing support and success
Drive continuous improvement by refining implementation processes and sharing best practices globally
What you bring to the team:
Bachelor’s degree in Business, Project Management, or related field preferred
5+ years of project management experience, preferably in software/SaaS or enterprise solution delivery preferred
Proven ability to manage multiple projects simultaneously across different geographies
Strong communication, facilitation, and negotiation skills
Experience working in client-facing roles with enterprise customers
Salary range $84,000 - 95,000 USD.
This compensation range is indicative of the role. Compensation offered is based on evaluation during interview process, the candidates’ range and depth of experience, business and market financials and internal pay parity.
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Why join us?
At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.
We believe the future is better when supply chains work better.
We are an equal-opportunity employer and committed to inclusion in the workplace.
At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.
All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at [email protected]
Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.
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