Manage technical setup for new customers, configure data pipelines, troubleshoot issues, serve as technical advisor, and document processes.
The Role
We’re looking for an Implementation Engineer to join our team and serve as the technical backbone of our customer success efforts. This role bridges the gap between our customers and our product, helping schools and universities integrate their data systems with Doowii to ensure smooth onboarding and ongoing data workflows.
You’ll be hands-on with SQL and Python to set up, troubleshoot, and maintain integrations, while also building strong relationships with our customers. If you enjoy solving problems, working with data, and helping people get the most out of technology, this role is for you. We’re open to adjusting the role level based on your experience and expertise.
Responsibilities (You Will)
- Own and manage the technical setup and integration process for new customers
- Configure data pipelines, write SQL queries, and leverage Python scripts for automation and transformation
- Troubleshoot integration issues and collaborate with product/engineering to resolve them
- Serve as a trusted technical advisor to customers, helping them get the most value out of Doowii
- Document processes and create customer-facing resources to streamline onboarding and support
- Partner with the Customer Success and Product teams to ensure customer needs inform roadmap priorities
Requirements (You Have)
- Strong proficiency in SQL (joins, aggregations, transformations)
- Working knowledge of Python, especially for scripting and data processing
- Experience with APIs, ETL tools, or data integration platforms
- Excellent problem-solving and communication skills. Able to translate technical details into clear guidance for non-technical users.
- Comfort working directly with customers in a fast-paced startup environment
Bonus points if you have:
- EdTech or SaaS analytics background
- Knowledge of LLM evaluation, vector stores, or semantic layers
The base pay range for this role is $100,000 – $120,000 per year.
We’re open to adjusting the role level based on your experience and expertise. If you do not fulfill all requirements in the job description, we encourage you to submit your application nonetheless. Doowii employees are required to successfully pass a background check upon being hired.
Why work at Doowii
- Competitive compensation
- New-hire equity grant
- Open PTO policy & company holidays,
- Medical, dental, and vision benefits for you and your family
- A mission-driven culture and community
- Remote-work environment
Equal Opportunity
Doowii is an Equal Opportunity Employer and values diversity in our workforce. We believe that a diverse and inclusive workplace fosters innovation, creativity, and collaboration. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, education, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
To help protect the integrity of our remote hiring process and safeguard access to student and school data, candidates may be asked to complete a brief live identity verification step prior to technical interviews.
Doowii Boulder, Colorado, USA Office
Boulder, Colorado, United States
Similar Jobs
Cloud • Security • Software • Cybersecurity
Build end-to-end AI integrations in a cybersecurity platform: gather contextual security data, call and optimize AI services, map responses to actionable UI (React), implement error/fallback handling, monitoring, caching, and user feedback loops while working directly with customers.
Top Skills:
Ai/Ml ServicesGoGrpcJavaScriptPythonReactRestWebsocket
Cloud • Information Technology • Consulting
Lead and manage complex implementations for enterprise and strategic accounts, focusing on contact center/UC projects. Gather and document business and technical requirements, design IVR call flows and API integration skeletons, coordinate cross-functional teams, test solutions, drive communications, manage change and risk, provide post-launch support, and handle onboarding, billing, and training.
Top Skills:
Api IntegrationsChatgptClaudeContact CenterIvrExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordRest Api
Artificial Intelligence • Healthtech • HR Tech • Software
Build and own infrastructure that turns manual agency migrations and syncs into bulk, repeatable, reliable pipelines. Harden partner syncs, consolidate per-integration logic, enforce data quality, and create idempotent, high-throughput tooling to scale onboarding.
Top Skills:
BigQueryClaudeCursorDbtRubyRuby On RailsSidekiqSQLZapier
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
