iCasino Operations Coordinator (12-Month Contract)

 Bally’s Interactive is redefining the future of entertainment by powering one of the world’s most dynamic entertainment ecosystems. We believe the customer experience is the product, and through technology and innovation, we create experiences that captivate and delight our customers.

You’ll apply your expertise in sports betting, iGaming, live sports streaming, payments and fraud prevention, CRM, and gamification technologies. Whether your passion lies in data, AI, machine learning, user experience, security, or emerging tech, you’ll have the opportunity to grow, innovate, put your ideas to the test, and make a real impact.

Join our team and elevate your career in a rapidly growing industry that rewards bold thinking, creativity, and innovation.

Ready to make an impact in the fast-paced world of iGaming? We’re looking for a iCasino Operations Coordinator to help bring exciting casino content to life across the US and Canada.

From blockbuster slots and premium live dealer tables to classic casino favorites, you’ll play a key role in launching new content, supporting market expansion, and helping us build an engaging player experience that drives growth and retention. If you thrive in fast-moving environments, love working across teams, and get excited by the mix of data, operations, and gaming strategy, this could be your next big win.

• Own Game Launches: Coordinate end-to-end launches of casino content across multiple jurisdictions, ensuring releases go live accurately, on time, and in line with market and regulatory requirements.
• Support New State Launches: Help power launches into new states and provinces by ensuring content is ready, configured, prioritized, and launch-day prepared.
• Manage the Release Roadmap: Track monthly and quarterly release calendars, keeping teams aligned on milestones, timelines, and dependencies.
• Collaborate Across the Business: Partner with Product, Commercial, Marketing, Compliance, and Technology teams to deliver smooth launches and high-impact content strategies.
• Keep Us Compliant: Work closely with regulatory stakeholders to ensure all content is certified, approved, and market-ready.
• Turn Insights Into Action: Use reporting and performance data to identify content opportunities, market gaps, and ways to strengthen our casino portfolio.
• Keep Operations Running Smoothly: Maintain accurate records of launches, supplier updates, processes, and reporting dashboards.
• Optimize the Portfolio: Assist in identifying content gaps by market, region, or player segment, and support strategies that improve the value, relevance, and performance of the overall casino portfolio.

• Excellent attention to detail with a player-first mindset
• Understanding of casino content including slots, live dealer, and table games
• Excellent communication skills with the ability to build relationships internally and externally
• Comfortable juggling multiple priorities in a fast-paced environment
• Proactive problem solver who takes ownership and drives things forward
• Highly organized with strong coordination skills
• Commercial mindset with curiosity around what players want next

Experience Required:

• 1+ years of experience in iGaming, casino operations, product operations, or similar field
• Experience working with large data sets and turning data into insights
• Understanding of casino products, promotions, and bonus mechanics
• Experience using provider back-office tools
• Excellent Excel skills
• Interest in AI tools and automation that improve efficiency

DNA / Values
At Bally’s Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do!
We are Always Ready to embrace change, adapt, and do what it takes to delight our customers. We believe that You Make the Difference, which is what gives our players the best experience and keeps them coming back. We are All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally’s we Love to Lead by thinking differently, seeking innovation, and always looking for ways to raise our game.
Equal Opportunities
At Bally’s Interactive, we are committed to promoting equal opportunities in employment and working conditions.
Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work.
We believe passionately that employing a diverse workforce is central to our success, this is our superpower.
We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.

Salary range: $65,000-$75,000 USD

#LI-OP1