Human Services Business Development Consultant

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

Services:

• Program Consulting

• Finance Consulting and Billing Services

• Applied Technology

• Outsourcing and Operations

• Strategy

• Project and Grants Management

• Assessments and Feasibility Studies

Consultant – Human Services Practice Area (Child and Family Services Center of Excellence, Business Development Consulting Focus)
We are seeking professionals who are passionate about developing impactful solutions for public sector clients. This position is part of our Human Services Practice Area, specifically supporting the Child and Family Services Center of Excellence, which is dedicated to helping state, county, and municipal agencies improve outcomes for children, families and individuals.
Our work spans a broad spectrum of human services programs, including child welfare, children’s behavioral health, juvenile justice, economic assistance, and public health. We also address the social determinants of health through strategic consulting and programmatic support.
This role places a strong emphasis on business development, including identifying and supporting responses to RFPs, drafting white papers and other marketing materials, participation with webinars and presentations, supporting project implementations, and maintaining relationships with state/county partners.

Key Responsibilities:

•    Identify upcoming RFPs, and procurement opportunities for child welfare agencies and adult services agencies across the country.
•    Track policy changes (e.g., FFPSA, IV-E, Medicaid, Medicare, SSI/SSDI) that may drive new service needs.
•    Support writing and review of proposals.
•    Conduct discovery conversations to understand agency pain points (capacity issues, compliance, caseload challenges, audit findings, benefit access gaps).
•    Produce white papers, webinars, presentations, and policy briefs
•    Translate technical/operational strengths into compelling, outcomes-focused narratives.
•    Build and execute pipelines strategies.
•    Build internal tools: using PowerBI, AI and other tools, capability statements, benefit analysis models.
•    Support pricing/financial modeling (cost/benefit, caseload projections, staffing requirements).
•    Participate in data collection activities, including fiscal research and stakeholder reviews.
•    Facilitate meetings with clients and stakeholders, including finance and program leadership.
•    Support implementation of new or expanding projects. 
•    Support business process redesign efforts to improve financial and efficiency.
•    Other responsibilities as needed.

Required Skills:

•    Excellent writing skills, able to translate technical content into persuasive narratives.
•    Experience leading or contributing to RFP responses.
•    Proven ability to develop relationships with state/county agency leaders.
•    Comfortable presenting to executive leaders, program managers, and procurement teams.
•    Strong organizational skills and the ability to manage multiple active pursuits.
•    Skill in converting data into insights, projections, and financial decision-support recommendations.
•    Ability to design operational models, staffing plans, and performance metrics.
•    Strong pipeline management and opportunity forecasting.
•    Skilled at leading meetings, workshops, and client discovery sessions.
•    Excellent interpersonal, organizational, and communication skills.
•    Proficiency in Microsoft Excel and PowerPoint; experience with PowerBI or other data visualization tools is a plus.
•    Detail-oriented problem-solving approach with intellectual curiosity and initiative.
•    Ability to work independently and collaboratively in virtual and in-person settings.
•    Commitment to delivering exceptional client service and supporting underserved populations.

Required Experience:
•    Education: Bachelor’s degree required; Master’s or other graduate degree preferred in public administration, business, finance, social work, or a related field.

•    Experience: Minimum of 3 years of relevant experience in management consulting, public finance, government, or child welfare finance.

•    Demonstrated passion for improving outcomes for children, families and individuals, especially through financially sustainable solutions.

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The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Range: $66,600 - $85,000

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.