Human Resources - Employment Coordinator

Job Title: Employment Coordinator

Job Department: Human Resources

Job Pay Rate: $17.00 / hour

Job Summary:

As a “Human Resources” Employment Coordinator, you will support the daily operations of the Human Resources Employment Office by providing exceptional customer service and administrative support throughout the recruitment and hiring process. Serving as the primary point of contact for all employment-related inquiries, you will assist applicants, employees, and hiring managers while ensuring efficient office operations. This role plays a key part in maintaining organized recruitment activities, coordinating employment processes, and helping deliver a positive candidate and employee experience. Learn more about Broadmoor here.

Essential Duties and Responsibilities include following. Other duties may be assigned:

• Serve as the first point of contact for the Employment Office by greeting and welcoming guests, assisting with inquiries, and directing visitors to the appropriate team or department.
• Answer and manage incoming calls, ensuring all Employment Office inquiries are handled professionally and routed appropriately.
• Prepare new hire packets and onboarding folders for both domestic and international employees.
• Complete and verify employment eligibility documentation, including Form I-9 processing and work authorization verification, while assisting with E-Verify cases in a timely and accurate manner.
• Support employee onboarding by answering questions, monitoring progress, troubleshooting issues, and assisting new hires with system access and navigation.
• Maintain and regularly update onboarding schedules, communicating any changes in orientation or onboarding activities to hiring managers and new hires.
• Assist applicants throughout the employment application process and guide candidates toward opportunities that align with their qualifications and interests.
• Perform data entry, reporting, and database management tasks, including importing, exporting, and maintaining employment-related records.
• Assist the International Employment team with housing assignments and logistical coordination for incoming international participants.
• Create and maintain participant profiles for international team members, ensuring all information is accurate and up to date.
• Manage and maintain applicants and employee records within the Applicant Tracking System (ATS), ensuring data integrity and compliance with company standards.
• Represent the organization at internal and external career fairs, assisting with candidate engagement, recruitment marketing, and talent acquisition initiatives as needed.
• Ensure complete compliance with The Broadmoor guidelines, operational procedures, safety policies, and institutional standards for excellence (Forbes Travel Guide and AAA Five-Diamond).
• Maintain a willingness to learn about The Broadmoor’s history, estate grounds, wilderness properties, culinary offerings, and retail outlets.
• Execute additional duties and responsibilities as required.

Performs other duties as assigned. - This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• Minimum of a high school diploma or General Education Degree (GED) equivalent.
• Previous experience in employment, HR professional or office is highly preferred; however, an equivalent combination of relevant education and professional background will be considered.
• Experience with Form I-9 Employment Eligibility Verification and employment authorization documentation is preferred.
• Bilingual in English and Spanish preferred.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Self-motivated, proactive, and solution oriented.
• Professional communication skills, both in person and over the phone.
• Comfortable handling phone, email, and face-to-face interactions with applicants and employees.
• Ability to utilize Microsoft Office tools for documentation and email communication.
• A highly motivated team player who connects easily with colleagues and drives results through positive energy and seamless collaboration.
• Excellent communication skills, negotiation, conflict resolution and ability to work in fast-paced environment.
• Ability to lift, pull, or push up to 50 lbs. with assistance and proper safety practices.
• Flexible schedule, including weekends and holidays, as required by the calendar of events.

*Reasonable accommodation will be provided for individuals with disabilities.

*Not sure you meet every qualification? We still encourage you to apply. At The Broadmoor, we value exceptional candidates who bring a genuine willingness to learn, grow, and help us deliver Five-Star service.

Why Choose The Broadmoor?

Join the team at the world’s longest-running Five-Star, Five-Diamond Resort. At The Broadmoor, we invest in your future with comprehensive benefits, professional growth, and mentorship from top industry experts.

• Benefits: We empower our team with a rewards package including comprehensive health and dental insurance, a 401(k)-retirement plan, and exclusive local discounts. Please click here for a comprehensive list of benefits.
• Career Development: Your growth is our priority. Whether you are seeking a seasonal position or a long-term career, we provide the hands-on development and training you need to succeed.

Application Notes

• Your application will not be penalized for redacting or removing any age-identifying information (such as your age, date of birth, or dates of school attendance/graduation).
• This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early, as this position may close sooner if filled. If necessary, this posting will remain open until it is filled.