Human Resource Generalist

About Highnote 

Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an embedded finance company that sets the standard in modern card platform management. As an all-in-one card issuer processor and program management platform, we provide digital-first organizations with the flexibility to seamlessly issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities—empowering businesses to drive growth and profitability.

We’ve raised $145M+ and have grown our team to 125+ employees. Headquartered in San Francisco, we’ve managed to build one of the most advanced payments teams in the industry, with team members in 25+ US states. 

Operating through our core values of customer obsession, executional excellence, intentional inclusion, we’re helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet.

We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we’re unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen. 

The Opportunity 

Highnote is looking for an enthusiastic HR Generalist to join our HR team.  This is an opportunity to immediately dive into all aspects of HR and make a direct impact as we continue to scale our company. You will partner closely with leadership and have exposure to all teams throughout the company. This is a great growth opportunity for someone wanting to learn the full spectrum of Human Resources in a small and growing company.    

What you’ll be doing:

• Support the entire employee lifecycle including new hire onboarding, benefits orientation, offboarding checklists, and leave of absence administration  
• Semi-monthly payroll entry for both US and Canada Payroll
• In-house guru for our current HRIS, Rippling 
• Ownership of our internal “People Page” and Employee Handbook
• Creation and maintenance of various HR Data Reports and Policies 
• Help monitor HR compliance across States where we have an employee presence 
• Administration of annual trainings 

What we are looking for: 

• 4+ years of experience in Human Resources,  
• Bachelor of Arts
• Experience with Rippling

What you’ll need to be wildly successful: 

• Excellent communication and interpersonal skills  
• Strong organizational skills with attention to detail
• Flexible, startup mindset, and ability to operate within a very dynamic, fast-paced work environment
• Proactive and action oriented: no task is too small or insignificant for you
• Able to juggle multiple and shifting priorities and still deliver results
• Must be resourceful by nature and have excellent problem-solving skills
• Eager to learn and stay up to date with the ever changing world of HR

Why Highnote?

• We’re a startup that allows for our employees to truly build from the ground up and impact every layer of our organization. 
• We’re a team of payments obsessed individuals. While some of us come from the fintech world, some of us don’t. We value the varied backgrounds and the diverse perspectives of our employees. 
• We’re small on hierarchy and big on growth. We’re a flat organization that allows everyone to have direct exposure to our leadership team. We are looking for builders who thrive in ambiguity. 
• We’re backed by Oak HC/FT, Costanoa Ventures, Adams Street Partners, Westcap, and Pinegrove Venture Partners. Angel Investors include Bill Ready (CEO at Pinterest) and Renaud Laplanche (Co-Founder & CEO of Upgrade).

Highnote benefits

• Flexible Paid Time Off 
• 100% healthcare coverage + 75% coverage for dependents
• 401k program
• Paid Parental Leave: Up to 16 weeks paid leave for the birth parent, and up to 6 weeks paid leave for the non-birth parent
• Equity in Highnote
• Stipend to build out your home office; internet and phone reimbursement
• At Highnote we have built a total rewards philosophy that includes fair, equitable, geo-based compensation that is performance and potential based. Our compensation packages are competitive based on robust market research and are a combination of a cash salary, equity, and benefits. In compliance with the Equal Pay for Equal Work Act, the annual salary range for applicants is $60,000-$90,000. 

Highnote is a diverse and inclusive company committed to growing a diverse and inclusive team. We invite people from all backgrounds and identities to apply. We do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other characteristics protected by US federal state or local laws, or the laws of the country or jurisdiction where you work. Additionally, we encourage everyone to share which pronouns you wish for us to use when addressing you (i.e.: she/her, he/him, they/them, etc).