Hlth Info. Data Integrity Rep

10265 Revenue Cycle - Data Integrity

Full time

Yes

40

Monday through Friday 8:00 am to 4:30 pm. No weekends or holidays. Fully remote position.

Major Responsibilities:

• Investigates matching information between duplicates within the potential duplicate work queues. Uses third party verification tools such as Experian and Advocate Legacy Systems to verify demographics and complete a chart review. Merges patients timely and accurately following the established procedures. If patients are evaluated as two different patients they will remain separate and marked Known- Non-Duplicates (KND).
• Updates demographic data fields in system when necessary to maintain the accuracy and integrity of the EMR. Reviews patient overlays to determine if the demographic change is accurate. Investigates the changes and works with the HIM Data Integrity Specialists to determine if the change was appropriate.
• Provides feedback on inappropriate patient creation and trends which cause duplicates within the AAH system. Assists with training and collaborates with EMR system users on the process and procedure for correcting medical record errors in the EHR system.
• Maintains and analyzes patient demographic information, as well as, patient- level and encounter-level summary of care documents that our organization receives through Outside Provider Messaging. The accuracy and timeliness of this report helps AAH meet the requirements for Promoting Interoperability objective measures. It is essential for patient safety and continuity of care that these messages are matched appropriately to ensure patient safety and privacy.
• Has knowledge of HL7 language and work queues in the EMR. Provides ongoing maintenance with the use of Incoming Patient Administration Interface to file MPI updates from external EMRs to Epic in real-time. Analyzes the cause of specific errors within the interface error WQs for several applications and makes the necessary updates. Uses third party verification systems to troubleshoot and collaborate with various departments in order to maintain the integrity of our MPI. Supports patient creation and updating demographic information for existing patients within our system by manipulating patient-matching criteria from the source system.
• Works on numerous projects to ensure Epic is in sync with downstream systems. Provides expertise on patient loads and duplicate clean up to ensure the MRNs are safely integrated in the MPI. Has extensive knowledge of the duplicate reconciliation process.
• Maintains the integrity of the Provider Directory by analyzing information received from various channels. This includes adding, updating and inactivating providers within Provider Directory. Assist with long-term maintenance strategies and process improvements for more efficient workflows within the Provider Directory. Work with the Epic Administrative Security team on Epic updates relating to a provider/SER Records.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 1 year of experience in data entry and/or medical records in a health care environment.

Knowledge, Skills & Abilities Required:

• Proficient computer skills including proficient keyboarding skills and experiences in using Microsoft Office products.
• Must have high attention to detail and accuracy with the ability to read and follow instructions.
• Strong analytical, decision making and problem-solving skills.
• Ability to prioritize workload and work under pressure in a fast-paced environment with time constraints.
• Highly motivated, self-directed, and able to work independently with minimal supervision.
• Demonstrates the ability to identify and resolve issues independently.
• Knowledge and understanding of medical terminology and experience working with various hospital information systems such as Epic, Cerner, Clinicare, Dreyer etc.

Physical Requirements and Working Conditions:

• Exposed to normal office environment with extended exposure to PC monitor
• Operates all equipment necessary to perform the job.
• Sits the majority of the workday.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

$20.40 - $30.60

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program