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Turquoise Health

Healthcare Customer Service Representative

Posted 6 Hours Ago
Be an Early Applicant
In-Office or Remote
10 Locations
35K-44K Annually
Junior
In-Office or Remote
10 Locations
35K-44K Annually
Junior
Provide remote support to patients, providers, and clients on healthcare plans, insurance, claims, medical billing, and complaints. Maintain records and resolve inquiries promptly.
The summary above was generated by AI

We are hiring a Healthcare Customer Service Representative to assist patients, healthcare providers, and clients with inquiries regarding health services, insurance, and claims. This is a remote position.

Description:

  • Assist patients with healthcare plan inquiries and claims issues.
  • Provide accurate information regarding health services and insurance options.
  • Maintain patient records and assist with medical billing inquiries.
  • Troubleshoot and resolve customer complaints in a timely manner.

Qualifications:

  • High school diploma or equivalent; healthcare-related certification preferred.
  • 1+ years of experience in healthcare customer service.
  • Knowledge of healthcare systems and insurance processes.
  • Strong communication skills, both verbal and written.

Benefits:

  • Paid time off (PTO).
  • Health insurance.
  • Employee wellness programs.

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