Head of Talent Acceleration

What you will do

You hold enterprise accountability for standards and programs that drive talent readiness, talent capability, and impact across the organization and you serve as the owner and architect for how teammates are onboarded, developed, heard, and supported across the employee lifecycle. This means you are accountable for the end-to-end Talent Acceleration ecosystem across Trilliad, ensuring onboarding, professional growth, listening, and performance systems are cohesive, scalable, and commercially aligned.

Which means that on a day-to-day basis, you will:

Onboarding & Early Tenure Enablement

• Own and operate Trilliad’s global onboarding experience, ensuring new hires are culturally grounded and role-aware by the end of week one, fully operational by the end of month one, and working autonomously and delivering value by the end of month three.
• Design a role-based, scalable onboarding framework that balances enterprise consistency with service-line specificity.
• Partner with Talent Attraction, Talent Operations, and Service Line Heads of Talent to ensure seamless handoffs from offer acceptance through early performance.
• Continuously evaluate onboarding effectiveness using time-to-productivity, early attrition, and new-hire feedback data.
• Drive efficiency and optimization in employee onboarding through ongoing adoption of intelligent tech and agentic AI.

Professional Growth & Capability Development

• Design and deliver Trilliad’s professional growth ecosystem, including learning architecture, development pathways, growth/competency frameworks, and management and leadership enablement.
• Own the design standards for all enterprise learning and development programs to ensure quality, relevance, and alignment with business priorities.
• Partner with Service Line Heads of Talent to co-design capability-building initiatives that reflect real business needs while maintaining enterprise coherence.
• Ensure development programs are outcome-oriented, tied to business needs and strategic initiatives as well as teammates’ growth expectations, career progression, and readiness for next-level roles.
• Drive efficiency and optimization in learning and development through ongoing adoption of intelligent tech and agentic AI.
• Oversee internal facilitation models, external vendors, and learning technologies to ensure high ROI and adoption.

Employee Listening & Experience Insight

• Own Trilliad’s employee listening ecosystem, from candidate surveys through to exit interviews
• Collaborate with Heads of Talent to establish a disciplined cadence for listening, insight synthesis, and action planning at enterprise and service-line levels.
• Translate data into clear, actionable insights that inform talent priorities, culture initiatives, leadership development, and retention strategies.
• Partner with Heads of Talent and Service Line leaders to ensure feedback results in visible action and sustained improvement.
• Acts as a steward of trust, ensuring listening mechanisms are credible, ethical, and used to drive business outcomes and create client value.
• Drive efficiency and optimization in employee listening through ongoing adoption of intelligent tech and agentic AI.

Cultural Activation and Internal Communications

• Partner with Marketing to ensure internal communications, culture activation, and enablement programs land with clarity, consistency, and impact.
• Ensure Talent Enablement programs reinforce The Trilliad Agreement and our Leadership Principles in practical and observable ways.
• Lead and/or contribute meaningfully to enterprise-wide culture initiatives (e.g., Culture Guide and Culture training).
• Play an active role in post-acquisition integration, ensuring enablement experiences are harmonized without losing momentum or trust.

Team Development

• Build, lead, and develop a high-performing Talent Acceleration team that models disciplined execution, systems thinking, and service-oriented leadership.

How you’ll do it

Because how we do things matters just as much as what we do at Trilliad, our Leadership Principles should act as a compass directing the everyday behavior of every teammate across the organization:

• Growth Obsessed. For our business, our clients, and our Selves. 
• Business is Personal. Cultivate relationships. Make space for connection. Care about each other.
• Strategy Without Execution Is Just Dreaming .Hope is not a strategy. Vision matters—so does execution.
• Be One Team. No lone wolves. Have each other’s back and help each other out. 
• Raise The Bar. Good is the enemy of great. Better never stops. Be a Difference-Maker.
• Confusion Is a Choice. Stay curious—Seek to understand. Share context—seek to be understood.
• The Journey Matters. Meaningful work takes time. Be patient. Think: the next 90 days and the next 10 years.
• Create Client Value. Become irreplaceable.
• Lighten-Up. Humor and laughter deepen bonds. 
• Tighten-Up. Focus, discipline, and rigor count. 
• You Have the Ball. Be accountable. Take action. Go the distance. 
• Run Towards Problems. We don’t sweep things under the rug. Symptoms signal deeper causes. Find the root. 
• Have the Hard Conversation. Be direct and empathetic. Speak the truth, kindly. Feedback is a gift.
• Celebrate Results. Make recognizing greatness a habit.
• Think “We” Not “Me.” Prioritize what’s best for the business, the team, and the journey.

What you’ll bring – skills

(i.e., the critical things you need to be proficient at in order to perform the role to expectations)

• Active Listening
• Agentic AI Fluency
• Commercially Astute
• Cross-Functional Partnership and Influence
• Eye for Detail
• Growth Mindset
• LMS Administration
• Organized
• People Analytics
• People Management
• Process-Oriented
• Solutions-Oriented
• Stakeholder Management
• Training Design
• Training Delivery
• Training Evaluation
• Upwards management

What you’ll bring – knowledge

(i.e., the critical things you need to know in order or perform the role to expectations)

• Adult Learning Theory
• Accelerated Learning Techniques
• Employee Engagement Techniques
• Organizational Psychology

What you’ll bring - experience

(i.e., the critical prior experience you must have in order to perform the role to expectations).

• 15+ years in progressive Talent Enablement roles across global organizations
• Experience leading cross-border teams and implementing global talent systems
• Experience in cultural integrations following M&A activity
• Vendor management and systems implementation experience

The Trilliad Agreement

If you want to be part of building a truly great growth company—and if you want to help cultivate a culture that is differentiated and that creates value for customers and colleagues alike—then you might be a fit for Trilliad.

Accepting that invitation means more than bringing your skills, knowledge, and experience to bear in your role. It also means working in alignment with our Leadership Principles, which guide how we show-up for each other, our customers, and the work. Because at Trilliad how we do things matters just as much as what we do.

When you show up in this way—bringing your best and living our Leadership Principles—you can expect Trilliad to uphold its side of The Trilliad Agreement: a workplace in which we grow, connect, and thrive.

A workplace where we grow

• You’ll stretch your skills and shape your career through work that pushes boundaries and raises the bar.
• You’ll have access to world-class training and development.
• You’ll have the clarity and tools to deliver results that matter.

A workplace where we connect

• You’ll be guided by leaders who are worth following.
• You’ll build relationships that go beyond the job.
• You’ll be invited to offer thoughtful feedback, and when you do your voice will be heard.

A workplace where we thrive

• Great results will be recognized and celebrated.
• You’ll work in an environment with teammates who have your back.
• You’ll receive competitive pay and benefits that recognize your impact and support you inside and outside of work.