Head of People Operations

Company Overview
Closinglock is modernizing the real estate world's way of transferring information and funds to eliminate wire fraud and provide a secure, easy-to-use platform for title companies, law firms, and other financial services to protect themselves and their clients from wire fraud. We act in the long-term best interests of our customers by understanding their problems. When our customers win, we win. To date, we have protected over $250B+ in funds related to residential property transactions. Closinglock's platform has been used by clients in all 50 states and across 42 countries.
Closinglock was founded in 2017 by Andy White, CEO, and his wife, Abigail White. The company is headquartered in Austin, TX, with an office in downtown Austin. Today the company has grown to 90+ employees across product & engineering, sales, partnerships, customer success, marketing, and finance.
Mission : Simplify the real estate closing experience for all parties
Vision : Provide a secure and efficient transfer of data and funds
The inherent value of what we offer with our fraud prevention platform and modern payment solution for real estate is protecting a homebuyer's largest investment in their life.
We are rapidly growing our team and are looking for more incredible talent. Our current team is built of top performers from world-class companies, and we will continue to hire that way. We firmly believe that top performers want to work with other top performers. We have a lot of fun at work because we trust each other and respect each other's talents, abilities, and experiences. We are hyper-focused on a common vision, and our company strength is based on the unparalleled quality of our team. There is no limit to what we can accomplish together!
Check out our website to learn more about our company.
About the Role:
We're looking for a strategic, people-first leader to join our team as Head of People Operations . This person will oversee Human Resources, Recruiting, and Workplace Experience, shaping the culture and programs that make Closinglock one of the best places to work. You'll be the architect of our employee experience-from hiring and onboarding to engagement, development, and retention-ensuring our people feel supported, motivated, and proud to be part of our journey.
What You'll Do:

• Serve as the Human Resources leader at Closinglock, owning all aspects of the employee lifecycle-from onboarding to offboarding and everything in between.
• Lead and mentor our Recruiting, and Workplace Experience teams.
• Build and execute a people strategy that aligns with Closinglock's growth goals and values.
• Develop programs that enhance employee engagement, performance, and retention.
• Drive initiatives around company culture, employee recognition, and professional development.
• Oversee recruiting operations to attract and hire top talent across all departments.
• Partner with leadership on organizational design, workforce planning, and performance management.
• Manage compensation, benefits, and compliance to ensure a competitive and equitable workplace.
• Lead initiatives that make Closinglock an inspiring, supportive, and fun place to work

What We're Looking For:

• 6+ years of experience in People Operations, Human Resources, or a related field, with at least 2 years in a leadership role.
• Experience scaling people programs at a fast-growing tech or startup environment.
• Deep understanding of HR best practices, employment law, and organizational design.
• A strong communicator who can build trust across all levels of the organization.
  Passion for building culture, fostering belonging, and creating meaningful employee experiences.
• Strategic mindset with a roll-up-your-sleeves attitude-someone who can lead with vision but isn't afraid to get into the details

This is a full-time, in-person position in our Austin, TX office.
Perks & Benefits
At Closinglock, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs. These benefits include:

• Work-life balance
• Competitive Salary
• Equity compensation
• Medical, Dental, Vision, and Life Insurance
• Unlimited PTO
• 401k Match
• Maternity/paternity leave
• Monthly team get-togethers (Lunches, social events, sports outings, etc)

Closinglock is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.