Head of Operations (TakeUp)

About Us

TakeUp, LLC is revolutionizing revenue optimization for hospitality with a daring approach to pricing. Using AI and machine learning, TakeUp empowers independent operators to unlock maximum revenue potential through pricing courageously—day in, day out. Seamlessly integrated with top Property Management Systems, our platform replaces traditional rate-setting constraints with data-driven confidence, delivering an impressive 10-15x ROI.
The Opportunity

As our Head of Operations, you will be the architect of operational scale, working cross-functionally to optimize processes, enhance execution, and create the infrastructure needed for sustainable growth. This is a high-impact and hands-on leadership role where you'll balance strategic vision with execution. You’ll ensure the company is set up to scale efficiently, align resources effectively, and support revenue growth.
What You'll Do

• Build & Optimize: Develop and implement scalable operational processes that drive efficiency, improve productivity, and reduce friction across the organization.
  
• Cross-Functional Execution: Collaborate with leadership across sales, product, marketing, and finance to align operational priorities and ensure smooth execution of key business initiatives.
  
• Data-Driven Decision Making: Establish KPIs, dashboards, and operational reporting to drive performance, identify bottlenecks, and optimize outcomes.
  
• Revenue Enablement: Partner with sales and customer success teams to streamline workflows, improve customer onboarding, and enhance operational support for growth.
  
• Financial & Resource Management: Work closely with finance to ensure budget discipline, optimize unit economics, and drive cost-effective scaling strategies.
  
• Tech & Automation: Identify and implement the right technology stack to enhance operational efficiency, automate workflows, and improve decision-making.
  
• People & Culture: Foster a culture of accountability, agility, and continuous improvement within the operations team. Build and mentor a high-performing team as the company scales.

Who You Are

• Experience in high-growth startups, ideally Series A or beyond, with a track record of scaling operations.
• Proven ability to build operational frameworks and processes that support rapid growth and efficiency.
• Strong cross-functional leadership and ability to execute across different teams.
• Deep expertise in process optimization, analytics, and execution at a high-growth company.
• A data-driven mindset with experience in KPIs, reporting, and financial metrics.
• Ability to move fast, think strategically, and execute tactically—we’re in a dynamic phase, and adaptability is key.
• Experience in B2B SaaS, tech, or a related industry is a plus but not required.

Why Join Us?

At TakeUp, we empower our team to innovate, grow, and succeed. You’ll join a passionate group of professionals who are committed to changing the way businesses run. Our uncapped incentive plan is designed to reward your hard work and achievements, so the sky’s the limit in terms of earnings.

Ready to take your sales career to the next level with a fast-growing SaaS company? Apply now and let's make an impact together!

Travel

This role is remote or hybrid, based on your location. While flexibility is key, we also value in-person connections. Whether you're remote or hybrid, travel may be needed for customer discovery, team building, and/or networking.

Compensation & Benefits

We offer a competitive salary, incentive program, pension, and a comprehensive benefits package.