Head of Market Growth

Here's What You'll Be Doing Day-to-Day

Launch Markets – Lead the strategy and execution for every new PadSplit market, ensuring each reaches 250 active units within six months while maintaining high quality standards.
Build Playbooks – Design and continuously improve the repeatable systems, processes, and launch playbooks that allow markets to scale beyond the initial launch phase.
Grow Ecosystems – Build national and local partnerships with brokers, lenders, contractors, property managers, photographers, and other vendors that help hosts succeed.
Drive Referrals – Create referral engines that encourage members, hosts, and vendors to become active advocates who fuel organic growth.
Improve Outcomes – Partner with Product, Sales, Marketing, Member Experience, and Host Experience to improve occupancy, NPS, move-in quality, and host success.
Analyze Performance – Use data to evaluate launch performance, identify growth opportunities, reduce customer acquisition costs, and optimize every market.
Lead Teams – Hire, coach, and develop Market Account Executives and ecosystem leaders while aligning multiple departments around successful launches.
Test & Learn – Run structured experiments, evaluate results, and continuously improve how PadSplit enters and scales new markets.

Here's What You'll Need to Be Successful

Market Leadership – 10+ years leading marketplace, growth, partnerships, or operations teams, including significant ownership of a business, market, or P&L.
Launch Experience – Proven success launching or scaling new markets for a marketplace, franchise, or multi-location business.
Partnership Expertise – Experience building vendor, channel, or partner ecosystems that create measurable business value.
Growth Mindset – Demonstrated success improving customer experience, retention, referrals, or other organic growth drivers.
Systems Thinking – Ability to design scalable operating models instead of solving problems one market at a time.
Analytical Skills – Comfortable making decisions using metrics such as CAC, LTV, occupancy, funnel conversion, referrals, and NPS.
People Leadership – Experience building, leading, and developing high-performing distributed teams.
Executive Influence – Strong communicator who can align executives and cross-functional partners around ambitious growth initiatives.

The Interview Process:

• Your application will be reviewed for possible next steps by the Hiring Manager.
• If you meet eligibility requirements, the next step would be a phone call with a member of the PeopleOps team for about thirty (30) minutes.
• If warranted, the next step would be a video interview with our Chief Growth Officer for one (1) hour.
• If warranted, the next step would be a video panel interview with members of our leadership team for one (1) hour.
• The panel interview will require a candidate to work on an assessment where you will showcase your market launch skills to the panel for discussion. 
• If warranted, the final interview would be with our President.
• If warranted, then we move to offer!

Compensation, Benefits, and Perks:

Fully remote position - we swear!
Competitive compensation package including an equity incentive plan and company-wide bonus opportunity
National medical, dental, and vision healthcare plans
Company provided life insurance policy
Optional accidental insurances, FSA, and DCFSA benefits
Unlimited paid-time (PTO) policy with eleven (11) company-observed holidays
401(k) plan 
Twelve (12) weeks of paid time off for both birth and non-birth parents
The opportunity to do what you love at a company that is at the forefront of solving the affordable housing crisis