Head of Delivery

About Tribe AI:

At Tribe, we’re on a mission to help enterprises realize the value of AI for their business. Today, every large enterprise wants to use AI to transform its business, but they often lack the capabilities to do so. At Tribe, we see this gap as our opportunity.

Tribe is an AI-native services company that helps enterprises build best-in-class AI products that matter for their business. One of the unique aspects of Delivery at Tribe is that we staff our projects from a network of 600+ specialized AI engineers and product builders, rather than a traditional W2 workforce. This approach allows us to tap into a pool of top-tier talent from leading Tech companies, and build teams specifically for the needs of each project. By avoiding the constraints of a traditional bench model, we ensure differentiated customer outcomes with a model that can scale up with market demand.

About the Role: 

We’re looking for a strategic, execution-driven leader to define and drive AI project delivery excellence at Tribe AI. As Head of Delivery, you’ll orchestrate the successful execution of AI solutions across a range of engagements—from AI-powered application development to strategic consulting.

This role is about more than just managing projects—it’s about evolving what delivery means at Tribe AI. You’ll develop scalable frameworks, refine processes, and build high-performing teams that ensure every engagement meets the highest standards of quality, efficiency, and innovation.

You’ll work cross-functionally with leadership, sales, clients, and project teams to create a repeatable, high-impact delivery engine—balancing execution rigor with the agility needed to push the boundaries of AI consulting.

Key Responsibilities:

• Design and implement a robust delivery framework aligned with Tribe's consulting model
• Oversee multiple complex AI projects from inception to successful completion
• Drive resource allocation and optimization across project teams
• Manage executive client relationships and serve as key escalation point
• Detailed KPI tracking and reporting
• Oversee project margins and financial health while maintaining delivery excellence
• Refine SOW processes that enable seamless sales-to-delivery handoffs
• Establish quality control processes and KPIs to ensure consistent delivery standards
• Cross-functional collaboration details with Sales/Marketing
• Build and nurture high-performing delivery teams

About You:

• 5+ years of consulting and delivery leadership experience
• Strong track record managing large-scale technical projects and teams
• Deep understanding of AI project lifecycle and delivery methodologies
• Experience managing complex client relationships at the executive level
• Excellence in operational management and resource optimization
• Strategic mindset with ability to balance customer outcomes and business objectives
• Outstanding communication skills across technical and business audiences
• Proven ability to build and scale delivery processes in fast-paced environments
• Experience managing distributed teams and contractor workforces
• Passion for continuous improvement and delivery excellence

Why Join Us:

• Shape the Future of AI Delivery: Lead the evolution of how enterprise AI solutions are delivered at scale, working with cutting-edge technologies and methodologies
• Unparalleled Project Diversity: Drive the execution of transformative AI initiatives across industries, from breakthrough machine learning applications to strategic AI consulting engagements
• Work with Technical Excellence: Collaborate with and learn from world-class AI practitioners, researchers, and technologists who are defining the future of applied AI
• Strategic Impact: Partner directly with leadership to shape Tribe's growth trajectory and delivery capabilities while building high-performing teams and scalable processes
• Innovation-First Environment: Join a culture where creative problem-solving and continuous improvement are core to our DNA
• Professional Growth: Accelerate your career in a high-growth environment where you'll have the autonomy to implement your vision and the support to succeed‍
• Competitive Package: Receive an attractive compensation package including equity, comprehensive benefits, and the opportunity to share in Tribe's success