HCM Engineer - Workday

Company Summary
EchoStar builds solutions that help families and communities stay connected. We'll launch your career and empower you to change lives.
Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. We serve millions of customers with offerings ranging from satellite to streaming services and global to personal networking solutions.
Department Summary
In Human Resources, we collaborate with the innovators who drive DISH's creative ambition. From recognizing and fostering the development of our company's talent to navigating an ever-changing business landscape, our HR team drives positive change for both the company and our team members interested in growing their careers at DISH.
Job Duties and Responsibilities
As a Workday HCM Engineer, you will be critical in ensuring the stability, performance, and optimal configuration of our Workday HCM platform. You will provide advanced technical support, resolve complex system issues, and actively participate in system enhancements and maintenance to deliver a seamless user experience. This role reports directly to the Manager of HR Technology.
Key Responsibilities:

• Advanced Technical Support and Problem Resolution:
• Provide Level 2/3 technical support, resolving complex issues and system errors within Workday HCM (e.g., unexpected integration failures, configuration defects, or security matrix issues)
• Perform in-depth analysis and root cause identification for recurring problems, implementing lasting solutions to prevent future occurrences
• System Configuration and Maintenance:
• Manage and maintain core Workday configurations across various modules (e.g., HCM Core, Compensation, Absence, Benefits)
• Support the bi-annual Workday release cycle, including planning, testing new features, and deploying updates to ensure system stability and performance
• Documentation and Training:
• Develop and maintain technical documentation, process flows, and knowledge base articles for system configurations, integrations, and complex support solutions
• Provide guidance and technical knowledge transfer to Level 1 support staff and end-users on advanced system features
• Collaboration:
• Collaborate with cross-functional teams (HR, IT Security, Finance) and external Workday consultants to translate business requirements into efficient technical configurations and solutions

Skills, Experience and Requirements
Education and Experience:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Human Resources, or a related field
• Minimum of 3-5 years of experience in a technical support, configuration, or engineering role specifically with Workday HCM

Workday Skills and Expertise:

• Expertise in Workday Report Writer, calculated fields, and business process configuration
• Demonstrated experience in developing and troubleshooting Workday integrations using key tools like EIBs, Core Connectors, and Workday Studio.
• Deep functional and technical knowledge across multiple Workday modules (e.g., HCM Core, Benefits, Absence, Compensation, Talent)
• Experience with Workday security configuration and administration

General Skills:

• Strong analytical and advanced problem-solving skills, with the ability to manage multiple complex technical issues simultaneously
• Excellent communication and interpersonal skills, capable of explaining technical issues to non-technical stakeholders
• Proven ability to work independently and as part of a distributed team in a fast-paced, enterprise environment

Preferred (Nice-to-Have):

• Workday Pro certification in relevant areas (e.g., HCM, Integrations)

Visa sponsorship not available for this role
Salary Ranges
Compensation: $72,400.00/Year - $103,400.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )