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The Growth Strategy Manager will collaborate with executive leadership to define strategic priorities, lead initiatives across departments, conduct analyses for growth, and communicate insights to influence decision-making.
About Us:
ChowNow’s vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining. The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides commission-free ordering for restaurants nationwide and diners with an ever-growing selection of independent restaurants. Our demand network provides diners with the ability to order where they’re already online, including Google, Yelp, Instagram, Snap, and many others. And our white-labeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners, and the same goes for our culture.
Diversity, teamwork, and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark.
Join us and help ensure ChowNow becomes the diner’s first choice for socially responsible online ordering. Together we can preserve neighborhood flavor, one restaurant at a time.
About the Position:
This is a rare opportunity to join a mission oriented company at a pivotal moment in its journey. What makes this role truly unique is the breadth and depth of exposure you’ll gain.
As Growth Strategy Manager, you’ll work directly with the executive team on the most critical strategic questions facing the business. One month you might be embedded with Sales and Marketing to optimize our go-to-market strategy, and the next you could be quarterbacking a cross-functional initiative with the Product & CX teams. Some projects will be short-cycle—identifying and sizing an opportunity before handing it off—while others will require full ownership from strategy through execution.
This opportunity is perfectly aligned with a highly analytical, action-oriented former consultant who wants to transition from strategy to impact, and is eager to learn how every part of a scaling business works.
Reports to the C-Suite; No direct reports.
This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.
WHAT WE LOVE ABOUT YOU:
You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.
You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.
You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.
You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.
WHAT SUCCESS LOOKS LIKE:
Key responsibilities include:
- Partner with the executive team to help define the company’s long-term vision, strategic priorities, and growth roadmap.
- Lead high-impact strategic initiatives from opportunity sizing to execution—ranging from new market entry, category expansion, monetization to operational efficiency.
- Collaborate closely with cross-functional teams (e.g., Product, Marketing, Sales, Finance, Operations) to drive alignment and deliver measurable outcomes.
- Conduct in-depth analyses to identify growth levers, customer insights, and business model improvements.
- Develop executive-ready presentations to communicate recommendations and influence decision-making.
- Serve as a thought partner and “internal consultant” to business leaders across the organization.
You Should Apply If Have:
- 2–4 years at a top-tier management consulting firm (e.g., McKinsey, BCG, Bain), ideally with exposure to growth strategy, go-to-market, product or AI strategy. Exposure to SaaS, marketplaces, or tech startups is a plus.
- Strategic + Operational Mindset: Equally comfortable building a growth strategy from a blank sheet of paper and rolling up your sleeves to drive execution.
- Analytical Rigor: Strong quantitative and qualitative problem-solving skills. Ability to quickly size opportunities, analyze complex datasets, and make data-backed recommendations.
- Business Acumen: Deep curiosity about how businesses work. You are adept with understanding business KPIs and operational metrics
- Leadership & Influence: Strong communication and interpersonal skills. You are able to distill information down and uncover insights in order to influence senior stakeholders and drive alignment across diverse teams.
- Bias for Action: Self-starter who thrives in fast-paced, ambiguous environments. You’re not afraid to dive in, ask questions, and figure things out.
- Adaptability: Excited by variety. You’re comfortable switching contexts and leading multiple projects in parallel.
About Our Benefits:
- Expected Base Salary Range: $121,000 - $190,000 depending on candidate location and level of experience
- Ongoing training and growth opportunities.
- A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
- Rock solid medical, dental, and vision plans.
- Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
- Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
- 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
- 401(k) Matching
- Employer-contributing student loan assistance program or continuing education reimbursement program
- Commuter benefits (including Uber Pool).
- Employee Stock Incentive Plan.
- Pet insurance for your fur babies
- Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
- Enough freedom to spread your wings while still holding you accountable.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.
As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.
Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.
Read here about your California privacy rights.
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